Platform Owner

Who you are

• 8+ years of progressive experience in enterprise applications, technology delivery, business analysis, process improvement, product delivery, platform operations, or a related discipline
• Demonstrated experience coordinating cross-functional initiatives involving multiple platforms, business functions, or delivery teams
• Experience contributing to roadmaps, prioritization discussions, governance forums, delivery planning, and end-to-end solution lifecycle activities
• Strong understanding of enterprise application ecosystems, integrations, shared services, data dependencies, and cross-platform delivery considerations
• Experience identifying, documenting, and managing dependencies, risks, blockers, capacity constraints, and stakeholder priorities
• Proven ability to lead through influence, expertise, and collaboration without direct reporting authority
• Hands-on experience with process mapping, requirements gathering, solution design support, Agile delivery, testing and UAT, release planning, adoption support, and continuous improvement
• Experience preparing business-case inputs, project plans, decision materials, requirements documentation, and Statements of Work support materials
• Experience coordinating with consultants, system integrators, or vendors on scope, deliverables, timelines, issue resolution, and delivery quality
• Working knowledge of security, controls, data governance, architecture governance, auditability, privacy, and compliance considerations
• Strong stakeholder communication, structured problem-solving, facilitation, negotiation, planning, and execution skills
• Ability to connect established strategy and roadmap direction to detailed project execution, dependency management, and delivery follow-through
• Experience with API-led integration, middleware, data platforms, enterprise reporting, master data, and shared technology services
• Experience supporting platforms or initiatives across multiple business units, regions, regulatory environments, or operating models
• Experience participating in platform councils, architecture reviews, portfolio discussions, governance forums, or cross-functional prioritization processes
• Bachelor’s degree in Information Systems, Business, Engineering, Finance, Computer Science, or a related field. Relevant graduate degrees or professional certifications are a plus
• Don't meet all the requirements? Please still apply if you think you are the right person for the position

What the job involves

• Support the planning, coordination, and delivery of cross-platform capabilities that enable business priorities and scalable technology solutions. This role partners with business and technology teams to gather requirements, analyze processes, identify dependencies, and help translate leadership-aligned priorities into executable delivery plans
• The Platform Owner, Enterprise Systems serves as an experienced individual contributor who brings structure, clarity, and execution discipline to cross-functional initiatives. This role leads through expertise, facilitation, and collaboration, coordinating planning activities, surfacing risks and tradeoffs, and supporting decisions owned by platform, architecture, portfolio, funding, and business leadership
• Coordinate cross-platform planning activities that support leadership-owned roadmaps, priorities, governance, funding decisions, and delivery commitments
• Partner with business and technology stakeholders to understand operational needs, process gaps, requirements, dependencies, and delivery considerations across multiple platforms
• Support intake, demand clarification, dependency identification, prioritization discussions, and roadmap alignment by preparing analysis, options, and recommendations for decision-makers
• Participate in established governance forums by preparing materials, tracking decisions, documenting actions, and helping teams follow agreed processes, standards, and delivery gates
• Provide visibility into shared priorities, capacity constraints, delivery dependencies, risks, decisions, and tradeoffs so leaders and delivery teams can make informed decisions
• Facilitate discovery, process mapping, requirements definition, solution-design discussions, and business-case inputs in partnership with Platform Owners, Product Owners, Business Analysts, Solution Architects, and delivery leaders
• Analyze solutions from a cross-platform perspective and raise considerations related to integration, data movement, supportability, reuse, and operational impact
• Coordinate delivery execution from discovery through development, integration, testing, release readiness, adoption support, and continuous improvement within established delivery frameworks
• Translate approved roadmap priorities into project plans, dependency views, milestone tracking, resource inputs, and delivery coordination materials
• Support scope definition and Statements of Work for consultants and system integrators by documenting requirements, assumptions, deliverables, timelines, and delivery expectations
• Act as a collaboration point for partner deliverables, issue tracking, delivery quality, risks, and outcomes while escalating commercial, budget, or vendor ownership decisions to leadership
• Lead cross-functional working sessions and coordinate Agile delivery teams to maintain visibility into milestones, blockers, and critical-path dependencies
• Support architecture and technical leaders by documenting integration considerations, data dependencies, shared services needs, and platform interoperability impacts
• Help ensure delivery work considers security, data integrity, auditability, privacy, regulatory requirements, operational resilience, and applicable technology standards
• Communicate project status, risks, dependencies, decisions needed, and delivered value to stakeholders using clear, concise, and action-oriented messaging
• Track delivery measures, adoption indicators, issue trends, and operational feedback to support continuous improvement and leadership reporting
• Coordinate cross-functional working sessions to support roadmap planning, delivery alignment, governance preparation, and execution tracking
• Partner with stakeholders across business, technology, architecture, portfolio, and delivery teams to clarify requirements, dependencies, risks, and decisions needed
• Prepare clear planning materials, project plans, dependency views, status updates, and decision-support documentation for leaders and delivery teams
• Support consultant, system integrator, and vendor coordination by documenting scope, deliverables, assumptions, timelines, risks, and issue resolution items
• Track project milestones, blockers, adoption indicators, issue trends, and operational feedback to support continuous improvement and leadership visibility
• Perform other duties as assigned
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds