Platform Planning & Development Manager

In this position, you will:

• Platform Planning: Formulate the platform development roadmap in alignment with corporate strategy, build and supplement missing platform capabilities.
• Platform Policy Establishment: Develop platform construction, operation & management policies, management rules and platform SLA.
• Platform Demand Management: Continuously optimize platform functional requirements to enhance user experience, including control plane construction, capacity, product and solution on/offline function optimization.
• Business Analysis & Decision Support: Conduct business analysis, cost analysis and efficiency analysis; identify risk alerts and propose optimization recommendations.
• Platform Indicator System: Analyze technical and business status & risks, maintain user satisfaction and platform health.
• Platform Knowledge Base Development: Build platform knowledge library; regularly update user manuals, FAQs, documents and help center materials.
• Platform Material Preparation: Develop online & offline campaign materials, tech salon, summit and industry benchmark case documents.

To be successful in this position, you should meet the following requirements:

• 5 years or above relevant working experience
• Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.
• Strong capability in product & platform planning, data analysis and decision-making support.
• Proficient in SQL, Excel, Tableau / Power BI and other data visualization & analytical tools.
• Led end-to-end 0-to-1 construction or major architecture upgrade of large B2B platforms or internal efficiency platforms; Practical experience in control panel, permission management, billing system, resource on/offline modules is preferred.
• PMP, NPDP, ITIL or Data Analyst certifications are preferred.