Platform Support Engineer - Aladdin (Front Office)

Aladdin Platform Support Engineer – Front Office

Location: New York City, NY (In person Interview)

Experience: 7–10 Years

We are looking for an experienced Aladdin Platform Support Engineer with strong hands-on experience in BlackRock Aladdin and front-office investment management workflows.

🔹 Key Responsibilities:

• Provide L2/L3 production support for BlackRock Aladdin and related front-office applications.
• Troubleshoot issues across portfolio management, order management, trade execution, trade booking, and confirmations.
• Perform root cause analysis and coordinate with business, technology, and BlackRock teams.
• Use SQL for data validation, troubleshooting, and large dataset analysis.
• Develop Python scripts to automate operational tasks and improve monitoring.
• Support production releases, change management, and continuous service improvement.
• Collaborate with global teams to ensure platform stability and operational excellence.

🔹 Required Skills:

✅ Strong hands-on experience with BlackRock Aladdin

✅ Knowledge of asset management and front-office trade lifecycle

✅ Strong SQL and data analysis skills

✅ Python scripting and automation experience

✅ Excellent troubleshooting, analytical, and communication skills

✅ Ability to work with portfolio managers, traders, investment operations, and technology teams

🎯 Ideal Candidate: 7–10 years of experience supporting investment management or capital markets applications, with strong expertise in Aladdin front-office workflows.