Player Services Representative

JOB TITLE: Player Services Representative
REPORTS TO: Player Services Manager / Assistant Golf Professional
LOCATION: Copper Rock Golf Course, Hurricane, Utah

Position Summary

The Player Services Representative ensures a high-quality golf experience by supporting guests before, during, and after play. This includes golf cart prep, range service, pace-of-play monitoring, and maintaining course cleanliness, while delivering outstanding hospitality.

This position reports directly to the Player Services Manager and Assistant Golf Professional.

Key Responsibilities

• Guest Experience: Greet and assist guests, answer questions, explain course rules, and ensure a welcoming environment.
• Golf Cart Operations: Stage, clean, and maintain carts; monitor cart safety and readiness.
• Range & Facility Maintenance: Set up and restock range stations, clean and service restrooms and water stations, and remove trash from course.
• Pace of Play: Act as Starter and Marshall to maintain flow and resolve delays.
• Course Support: Monitor cleanliness, fix divots and ball marks, and report course issues.
• Tournaments & Events: Assist with setup, coordination, and guest support.

Requirements

• Valid driver’s license
• Customer service experience preferred
• Knowledge of golf etiquette preferred
• Ability to lift up to 50 lbs. and work on your feet in outdoor conditions
• Flexible availability including weekends and holidays

Perks & Benefits

• Full golf privileges at Copper Rock Golf Course
• Gratuities/tips earned during shifts
• Merchandise discounts in the golf shop
• Eligible full-time employees may receive additional benefits, including health coverage and paid time off

Work Conditions

• Outdoor and indoor environment
• Exposure to weather, golf course chemicals, and mechanical equipment
• Hours vary with business levels; weekends and holidays required

Job Types: Full-time, Part-time

Pay: From $14.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person