Plm & MES Administrator

PLM & MES ADMINISTRATOR

POSITION TITLE

PLM & MES Administrator

REPORTS TO

Enterprise Application Manager Canonsburg, PA, USA

WORK LOCATION

Vadodara, India

WORK SCHEDULE

Full-time; flexible to work across different time zones to support global operations and overlap with the Canonsburg (US) team

DEPARTMENT

Enterprise Applications

EMPLOYMENT TYPE

Full-Time

DOMAIN PREFERENCE

Manufacturing industry experience preferred, with hands-on exposure to PLM and MES Administration
POSITION SUMMARY
The PLM & MES Administrator provides day-to-day administration, configuration, and end user support for Pennsylvania Transformer's Product Lifecycle Management (PLM) and Manufacturing Execution System (MES) platforms. This role partners closely with Engineering, Manufacturing, Quality, and IT stakeholders to keep both systems reliable, secure, and aligned with business needs, while acting as a primary point of contact for end users seeking application support. The role reports to the Enterprise Application Manager and is based at the Pennsylvania Transformer, Vadodara, India location, with flexibility to work across time zones to support a globally distributed team.
KEY RESPONSIBILITIES
PLM Administration
Administer, configure, and maintain the PLM environment and its related modules.
Manage user accounts, roles, groups, organizations, and access/security policies within PLM.
Configure and maintain workflows, lifecycle templates, object types, and business rules.
Monitor system performance and server health, and troubleshoot application issues, escalating to vendor support or infrastructure teams as needed.
Support envoirnment upgrades, patches, and periodic maintenance activities in coordination with IT.
Manage CAD data integrations, part/document structures, and data migrations.
MES Administration
Administer and support MES, including configuration of business logic and shop floor workflows.
Monitor MES system performance, scheduled jobs, and interfaces with ERP and PLM systems.
Maintain master data setup such as routings, BOMs, work centres, and resources within platform.
Troubleshoot production floor issues related to MES transactions, screens, and system integrations.
Support envoirnment version upgrades, patches, and environment refresh activities.
Partner with manufacturing and plant teams to translate shop floor requirements into system configuration.
End User Support
Serve as a first- and second-level point of contact for PLM and MES end users across global manufacturing sites.
Log, triage, and resolve incidents and service requests within defined SLAs using the IT service management/ticketing system.
Develop and maintain end user documentation, training materials, and job aids.
Conduct user training and onboarding sessions for new users.
Collaborate with Engineering, Manufacturing, Quality, and IT teams to diagnose and resolve application issues.
Provide support coverage across multiple time zones, with flexibility to overlap with US business hours as needed.
REQUIRED QUALIFICATIONS
Bachelors degree in engineering, Computer Science, Information Systems, or a related field, or equivalent practical experience.
3+ years of hands-on experience administering PLM and/or MES platforms in an enterprise or manufacturing environment.
Working knowledge of PLM/MES system architecture, including application servers, databases, workflow configuration, and access control.
Demonstrated experience providing end user application support, including incident triage, troubleshooting, and training.
Strong analytical, troubleshooting, and written/verbal communication skills.
Willingness and ability to work flexible hours to support a globally distributed team across multiple time zones.
PREFERRED QUALIFICATIONS
Manufacturing domain experience (e.g., industrial equipment, utilities, infrastructure, or similar sectors).
Direct, hands-on administration experience with PLM and MES specifically (strongly preferred).
Familiarity with CAD data management and PLM–MES–ERP integration points.
Exposure to SQL, Java/JavaScript, or Groovy scripting for platform customizations and reporting.
Experience with ITSM/ticketing tools and structured incident/change management processes.
Prior experience supporting globally distributed, multi-time-zone teams.
REPORTING RELATIONSHIP
This position reports directly to Enterprise Application Manager, based at Canonsburg (USA).
WORK LOCATION & SCHEDULE
This role is based at the Pennsylvania Transformer, Vadodara, India location. The successful candidate must be flexible to work across different time zones as needed to support global operations, coordinate with the Canonsburg (US) team, and provide timely end user support to manufacturing sites in multiple regions.