Plumbing Dispatcher

Dispatcher — Ace's Plumbing | Bluffton, SC

The dispatch board is where this company wins or loses. We're looking for someone who treats it that way.

Who we are

Veteran-owned, plumbing-only, residential service. Four years in business, three Best of the Lowcountry awards, 900+ five-star Google reviews. We got here by being faster and sharper than anyone else in this market — and we're not slowing down. If you want a job where you coast, this isn't it.

What you'll do

• Own the board: schedule calls, assign technicians, and keep the day running smoothly from first call to last
• Match the right plumber to the right call — the best dispatchers know which tech is the right fit for which job
• Answer inbound calls and get customers on the schedule quickly
• Keep customers informed on timing and manage the day when it goes sideways — because it will
• Communicate with technicians in the field all day and keep the schedule tight
• Own your numbers: on-time arrivals, response time, schedule accuracy

Who we're looking for

• Competitive — you track your own performance and you hold a high standard
• Fast thinker who stays calm when three things break at once
• Strong phone presence; warm, clear, and in control of the conversation
• Coachable — you take feedback and apply it the same day
• Organized under pressure and detail-obsessed
• Dispatch, scheduling, or high-volume call center experience preferred; home service experience is a big plus
• Comfortable with dispatch software (we run HouseCall Pro)

What you get

• Real training and a clear path to Dispatch Lead or Operations
• A team that holds the same standard you do
• A company that actually backs its office staff instead of treating dispatch as an afterthought

Apply

Apply through Indeed or call 843-368-4635.

Ace's Plumbing | 365 Red Cedar St, Unit 501, Bluffton, SC |

Job Type: Full-time

Pay: $16.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person