Plumbing Sales Technician

Plumbing Sales Representative

Fire & Ice Heating and Air is seeking a motivated and driven Plumbing Sales Representative to join our growing team. If you're a proven sales professional who excels at building trust with customers, presenting solutions, and closing deals, this is an opportunity to take your career to the next level.

We provide industry-leading support, high-quality leads, and a strong reputation in the market, allowing our sales professionals to focus on what they do best: helping customers solve their plumbing, sewer, and drain issues while maximizing their earning potential.

Our top performers enjoy uncapped earning potential with On-Target Earnings (OTE) exceeding $100,000+ annually.

What We Offer

• Competitive compensation with uncapped commission structure
• OTE exceeding $100,000+ per year
• Company vehicle
• Company-supplied tablet and technology
• Medical, Dental, & Vision insurance provided at no cost to employees
• Family coverage options available
• 401(k) with company match
• Basic and optional life insurance
• Paid time off and paid holidays
• Ongoing training and professional development opportunities
• Career advancement opportunities within a growing organization

The Role

As a Plumbing Sales Representative, you will diagnose plumbing, sewer, and drain issues in customers' homes and present customized repair and replacement solutions. You will serve as a trusted advisor, guiding customers through their options and helping them make informed decisions that best meet their needs.

Responsibilities

• Evaluate residential plumbing, sewer, and drain systems and identify repair or replacement opportunities
• Develop and present detailed repair estimates and solutions to homeowners
• Execute the sales process from initial consultation through project approval
• Create job proposals that align with company pricing and profitability goals
• Educate customers on repair options, system recommendations, and financing programs
• Prepare thorough scopes of work and supporting documentation for seamless handoff to installation teams
• Maintain communication with customers throughout the project lifecycle to ensure a positive experience
• Follow up with customers to ensure complete satisfaction upon project completion
• Participate in ongoing sales and product training opportunities
• Share best practices and contribute to the success of the overall plumbing sales team
• Maintain accurate records and documentation within company systems

What You Will Bring

• 3+ years of plumbing sales experience
• Strong knowledge of residential plumbing, sewer, and drain systems
• Proven ability to build rapport and close sales
• Excellent customer service, communication, and presentation skills
• Ability to explain technical information to homeowners in a clear and professional manner
• Experience discussing financing options with customers preferred
• Strong organizational and follow-up skills
• Team-oriented mindset with a positive attitude
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening

Reporting Structure

Reports directly to the Plumbing Manager.

Fire & Ice Heating and Air is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.