Plumbing Service Technician

Description

A well established Seattle area home services company is hiring a Plumbing Service Technician who wants to diagnose like a tech and earn like a salesperson. You will run residential plumbing service calls across the Puget Sound area, diagnose the problem, and present repair and replacement options directly to homeowners, backed by a documented three week training program and a commission plan that pays on the sale, the install, and the job. This is a sales first service role, not a wrench only position. The company is known for heavy training, a strong culture, and technicians who stay.

Key Responsibilities

• Run residential plumbing service and diagnostic calls across the Puget Sound service area
• Diagnose issues and present clear repair versus replacement options to homeowners
• Sell and close plumbing repairs, replacements, and system work
• Present financing options and complete field paperwork accurately
• Document every call in ServiceTitan with photos, findings, and options presented
• Support upcoming service expansion including trenchless pipe lining
• Practice provided scripts and role plays, and apply coaching from your service manager

Skills, Knowledge & Expertise

• Washington journey level plumber certificate (PL01) or residential specialty (PL02); trainees considered if working under a journey level
• Two or more years of residential plumbing service and diagnostic experience
• Demonstrated in home sales ability, or a strong commission based sales background you can point to
• Coachable and willing to run scripts, role play, and take direct feedback
• Valid driver's license with a clean driving record
• Must pass a pre-employment background check, drug screen, and MVR check

Benefits

• Commission plan paying 8 percent on the sale, 11 percent on the install, and 19 percent on the job less materials
• Additional 6 percent monthly bonus for hitting $45,000 in revenue, putting top performers near 24 to 25 percent
• Documented three week onboarding and training program with sales scripts and role play
• Company vehicle and tools
• Ongoing coaching from service managers focused on close rate and average ticket
• Full benefits package, reviewed in detail during the screening call

About Hire Right Recruiting

At Hire Right LLC, we partner with skilled trades and service businesses to build teams that last. We take the time to understand the culture, values, and standards of every company we work with so that every candidate we bring forward is someone we'd bet on. If you're here, it means a company we believe in thought you were worth a look. We hope you feel the same way about them.