Plumbing Service Technician

As a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs, and faulty fixtures, working independently to get the job done right while giving customers clear, honest information about their home. This position suits someone with real experience who's ready to work on their own and mentor others coming up in the trade.

Key Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations
• Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance
• Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards
• Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities
• Collect payments and maintain your truck inventory
• Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians
• Maintain your tools, equipment, and vehicle in safe, clean, working condition

We Offer

• Weekly pay with incentives and bonuses
• 401(k) retirement with company match
• Holiday pay, vacation pay, & paid time off
• Company events & parties
• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance

Education

• High school diploma or equivalent required
• Plumbing trade school or technical training preferred

Experience

• 3+ years of plumbing service experience preferred
• Journeyman plumbing license or state-required certification strongly preferred (may vary by location)
• Strong technical knowledge of plumbing systems, diagnostics, and repair practices

Licenses/Certifications

• Valid driver's license with clean driving record required

Knowledge, Skills, and Abilities

• Excellent communication and customer service skills
• Ability to work independently, manage time effectively, and complete jobs efficiently
• Proficiency with ServiceTitan or similar service management software preferred

Physical Demands and Conditions

• Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extendedperiods
• Work performed indoors and outdoors, including confined spaces or adverse conditions

Work Environment/Travel

• Field-based role with daily travel to residential and commercial customer sites
• May require evenings, weekends, or overtime depending on customer demand

Ability to pass background check and drug screening