PM 项目经理

该职位来源于猎聘 1: 项目管理： 在年度维护合同，产线大修，设备改造等项目中，执行报价，技术澄清，订单跟踪，以及后续的安装执行，直到项目按照合同规定及时验收。 Project management: Execute quotations, technical clarifications, Order tracing, and subsequent installation execution in annual maintenance contracts, production line overhauls, equipment renovations, and other projects until the project is accepted in a timely manner according to the contract provisions. 2: 积极响应专属客户的服务需求(服务报价，然后协调完成该服务任务)。 这些需求包含：生产线大修，增加转换件 & 改造件 & 升级件，设备故障诊断，定制化的年度服务包等。 Actively respond to the service needs of exclusive customers (provide service quotes, and then coordinate to complete the service task). -These requirements include production line overhaul, adding Change parts & Retrofitting parts & Upgrade Parts. Machine trouble shooting, customized annual service packages, etc. 3：关注并积极提高客户满意度。 Pay attention to and actively improve customer satisfaction:

• 通过一些SAP工具关注客户的备件投诉，协调内部快速提供解决方案。 -Pay attention to customer spare parts complaints through some SAP tools and coordinate internal quick solutions. -客户设备停机时，协调公司内部资源为客户快速找到解决方案。 -When the customer's equipment is shut down, coordinate internal company resources to quickly find solutions for the customer. -配合公司的策略，帮助公司提高一些关键少数件的质量提升和项目成功率。 -Cooperate with the company's strategy to help improve the quality of some key components and project success rate. -定期的进行客户满意度调查。 -Regularly conduct customer satisfaction surveys 4：维持客户长期的良好关系并争取带回更多业务： Maintain long-term good relationships with customers and bring more business back: -日常拜访客户/定期的会议/接待客户的到访。 -Daily customer visits/regular meetings/reception of customer visits. -在拜访中挖掘潜在业务机会并转给销售，争取为公司带回更多业务。 -Explore potential business opportunities during visits and transfer them to sales, striving to bring back more business.