PM Host - The Oxbow

Host

About Us: The Oxbow American Grill believes that the guest experience starts the second someone walks through the door. Located in Ridgeland, MS, we provide a welcoming environment for weekday lunches, family dinners, and special occasions.

The Role: As a Host at The Oxbow, you will manage the crucial first and last "Moments of Truth" for every guest. You will welcome guests, organize reservations, balance server section flow, and maintain a polished front entrance.

Key Responsibilities:

• Warmly welcome arriving guests, manage waitlists, and guide guests to their designated tables.
• Utilize digital reservation software to optimize floor balance and seating pacing.
• Answer incoming phone calls with courteous phone etiquette to assist with reservation inquiries and general directions.
• Assist Front-of-House staff with table manicuring and resetting tables.
• Provide a warm, personalized farewell to departing guests.

Qualifications:

• 1+ year of customer service or host experience in a full-service restaurant preferred.
• Friendly, professional demeanor with exemplary verbal communication skills.
• Familiarity with reservation management software and general POS functions.
• Ability to remain organized and composed during high-volume meal periods.

Pay: $12.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person