PMO Business Analyst

Job Title Externally: PMO Business Analyst Internally: PMO Business Analyst Job Classification Job Family: Project Management (PROMGMT)

Job Summary The Project Management Office (PMO) Assistant provides day-to-day administrative and coordination support to the PMO team, helping to keep initiatives, reporting routines and governance activities running smoothly. The role supports the preparation of key materials (actions, logs, trackers, packs and minutes), maintains core PMO data, and helps ensure stakeholders receive timely, accurate communications. Working across the Systems Execution business, the PMO Assistant contributes to improved visibility, consistency and continuous improvement by enabling the PMO team to operate efficiently.

This is a hands-on coordination role requiring strong organisation, attention to detail, and confidence working with multiple stakeholders, systems and deadlines.

Principle Duties And Responsibilities

• Coordinate PMO routines (meeting schedules, agendas, packs, minutes and action tracking) and ensure follow-ups are completed on time
• Maintain PMO trackers and registers as required
• Analyse project performance data as required to help identify root causes and generate learning opportunities
• Prepare and format presentations, templates and communications to support PMO initiatives (standard tools, guidance notes, onboarding content)
• Coordinate workshops and stakeholder sessions (invites, logistics, pre-reads, notes, actions) and support deployment activities
• Support administration of key tools and processes (IDEF’s) as required
• Handle confidential information with discretion and operate in compliance with internal policies and controls

Knowledge, Skills & Abilities

• Strong organisation skills with the ability to manage multiple tasks, priorities and deadlines
• High attention to detail and a strong focus on data quality, accuracy and follow-through
• Confident written and verbal communication skills, able to work with stakeholders across functions and regions
• Proficient in Microsoft 365 tools (Excel, PowerPoint, Word, Teams, SharePoint); able to learn new tools quickly
• Experience maintaining trackers and structured documentation
• Basic understanding of project management concepts (plans, milestones, dependencies, risks/issues, change control)
• Able to work collaboratively in a small team with a very proactive mindset but be confident enough o ask for direction when required
• Infrequent international travel may be required

Education And Experience

• 1–3 years’ experience in an administrative, coordination, PMO, project support or operations support role (internships/placements considered)
• Strong working knowledge of Microsoft Office / Microsoft 365 (Excel and PowerPoint essential)
• Experience working in a fast-paced environment supporting multiple stakeholders is preferred
• Project management training/certification (e.g., CAPM, PRINCE2 Foundation) is an advantage but not required