PMO

This role serves as a strategic liaison between Trip.com's Europe business organization and Shanghai HQ, partnering closely with senior regional leadership to ensure cross-regional alignment, effective governance, and disciplined execution.

Key Responsibilities

1. Represent leadership at key stakeholder meetings and provide concise, decision-oriented summaries covering outcomes, risks, and open issues.
2. Coordinate with counterparts across Europe and Shanghai to drive timely follow-through on assigned action items.
3. Consolidate priority requests from the European team and communicate them to relevant stakeholders at Shanghai HQ across other business unit.
4. Maintain ownership, timeline, and status tracking for cross-regional initiatives, and provide regular progress updates to leadership.
5. Support internal governance processes in partnership with cross-functional teams, including budget planning, campaign retrospectives, Quarterly Business Reviews, and annual reviews.
6. Provide administrative and logistical support as needed, including coordination with the Facilities team on team events, venue arrangements, and related logistics across office locations.

Qualification

1. Minimum 3 years of professional experience in a PMO or equivalent role, with the ability to translate business objectives into structured projects and programs.
2. Fluency in both English and Mandarin Chinese, written and spoken.
3. Strong communication skills, with the ability to deliver clear, structured, and decision-focused updates.
4. Proven stakeholder management capability across regional teams, business units, and corporate functions.
5. High emotional intelligence, professional maturity, and the ability to operate effectively across diverse cultural and organizational contexts.
6. Willingness and ability to travel to Europe on a regular basis.