PMO Support Consultant - Digital Payments

Coordination of end-to-end merchant and partner integrations across business, operational, regulatory, legal, and technical workstreams. Establishment and maintenance of project plans, milestones, action logs, risk and issue logs, dependency trackers, and status dashboards. Gathering, structuring, documenting, and following up on business and implementation requirements with relevant stakeholders. Support of regulatory, tax, currency-change, compliance, and governance activities linked to merchant partnerships. Coordination of the preparation, review, and closure of contracts, NDAs, commercials, and other partnership documentation. Organization of working sessions, governance meetings, and weekly progress reviews, documenting decisions, owners, and next steps. Functioning as the central coordination point between teams, banks, merchants, service providers, vendors, and other partners. Identification of delivery blockers and dependencies, prompt escalation of issues, and follow-through until resolution. Preparation of concise management updates and ensuring documentation is complete, current, and audit ready.

Desired Candidate Profile

Proven PMO, project coordination, or project management experience within banking, financial services, fintech, payments, or digital partnerships. Demonstrated experience coordinating multiple stakeholders and parallel implementation workstreams. Strong understanding of governance, requirements documentation, issue tracking, reporting, and delivery follow-up. Ability to support regulatory, compliance, commercial, and contractual discussions in a structured manner. Excellent communication, stakeholder management, organization, and problem-solving skills. Professional fluency in French and English for coordination with local and regional stakeholders.

Mandatory Skills: Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred). Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English and French (written, verbal, and presentation).

Preferred Skills: Previous experience with merchant onboarding, marketplace ecosystems, partnership implementation, or digital platform integrations. Experience working with banks, payment networks, merchants, fintech's, technology providers, or consulting firms. Comfort working across business, legal, compliance, operations, technology, and vendor teams. PMP, PRINCE2, Agile, or another recognized project-management certification is an advantage. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.