PMS Fresher (KRA-KPI Process Owner)

Job Description PMS Fresher (KRAKPI Process Owner)
Position: Management Trainee
Experience: 01 Years
Location: Gurugram (Corporate Office)
Department: Human Resources
Reporting To: Lead HR PMS
Role Snapshot
This role is responsible for end-to-end ownership of the Performance Management System (PMS) process from a goal setting and KRAKPI governance perspective.
The PMS Executive ensures:

• Every employee has clearly defined KRAs & KPIs
• Every KPI has a defined, measurable data source in the system
• PMS activities are completed on time and with clean data

This role does NOT handle appraisal decisions, increments, promotions, or compensation outcomes.
Key Responsibilities (Crisp & Clear)
1. Goal Setting & KRAKPI Management

• Coordinate quarterly / annual goal setting.
• Work with departments to create, review, and standardize KRAs & KPIs.
• Ensure old KRAs are closed/revised and new KRAs are correctly mapped.

2. KPI Measurability & Data Source Control

• Ensure 100% KPIs are measurable and objective.

• Define for each KPI:

• What is measured

• How it is measured

• Source of data (system / MIS / ERP / tracker)

• Flag and correct vague or non-measurable KPIs.

3. PMS Timeline & Review Tracking

• Own and track the PMS calendar.
• Ensure timely completion of goal setting and reviews for all employees.
• Follow up and escalate delays or non-compliance.

4. PMS System & Data Management

• Update and maintain KRAs, KPIs, and review data in the PMS system.
• Ensure data accuracy, version control, and confidentiality.
• Maintain PMS trackers, dashboards, and MIS.

5. Documentation & Governance

• Maintain PMS documentation and SOPs.
• Ensure PMS data is audit-ready at all times.

6. Stakeholder Support (Process Only)

• Clarify PMS process, timelines, and system steps to managers and employees.

Must-Have Skills

• Understanding of KRAKPI based PMS
• Strong coordination and follow-up skills
• High attention to detail and process discipline
• Comfortable working on HR systems and Excel
• Ability to work with data, MIS, and timelines

Good-to-Have Skills

• Exposure to PMS / HR Operations
• Experience with system-driven reporting or audits
• Basic analytics or dashboard handling

Qualification

• MBA / PGDM in HR or equivalent
• Freshers with PMS / HR Ops internship exposure may be considered

Success Measures (Indicative KPIs)

• Employees with approved KRAs & KPIs: 100%
• KPIs with defined data sources: 100%
• PMS milestones completed on time: 100%
• PMS data accuracy: 99%

Key Performance Indicators (KPIs)
KRAKPITargetPMS Cycle ExecutionCompletion of PMS cycle as per calendar100%Data AccuracyError-free PMS data & reports 99%TimelinessClosure of goal setting & reviews within timelines100%Stakeholder CoordinationDepartment follow-ups & closuresOn timeMIS & ReportingPMS dashboards & reports submissionAs per scheduleEmployee SupportPMS queries resolved within TAT 2 working daysComplianceAdherence to PMS SOP & audit points100%
Career Path & Growth Progression
Short Term (02 Years)
Executive HR (PMS)

• Hands-on execution of PMS
• Strong process & system understanding

Mid Term (24 Years)
Senior Executive / TL PMS

• Independent PMS handling
• PMS analytics & policy enhancement
• Cross-functional coordination

Long Term (46 Years)
Assistant Manager / Dy. Manager HR PMS

• PMS strategy design
• Performance analytics & leadership dashboards
• Integration with L&D, rewards, and talent management