Pokie Attendant

North Ryde RSL Community Club is seeking a passionate and customer-focused Pokie Attendant to join our dynamic team. As a Pokie Attendant, you will play a crucial role in providing exceptional service and support to our valued patrons in our gaming environment.

Key Responsibilities:

• Ensuring the smooth and efficient operation of our gaming machines by performing regular maintenance and troubleshooting.
• Assisting customers with the use of gaming machines, including providing guidance and resolving any issues they may encounter.
• Maintaining a clean and well-organised gaming area, adhering to health and safety standards.
• Monitoring and reporting on gaming machine performance and customer trends.
• Promoting responsible gaming practices and ensuring compliance with relevant regulations.
• Providing excellent customer service, demonstrating a friendly and professional demeanour at all times.

Skills & Experience:

• Experience working in a customer-facing role, within the gaming or hospitality industry.
• Strong problem-solving and troubleshooting skills, with the ability to think on your feet.
• Excellent communication and interpersonal skills, with a genuine passion for delivering outstanding customer service.
• Familiarity and knowledge of the operation and maintenance of gaming machines and related equipment.
• A commitment to upholding responsible gaming practices and adhering to relevant regulations.
• Flexibility to work a range of shifts, including evenings, weekends and public holidays.

What we offer:

At North Ryde RSL Community Club, we're more than just a workplace—we're a team that supports each other and values what every individual brings.

• Ongoing training and career development opportunities
• A supportive and inclusive team culture
• Staff discounts on food, beverages, and room hire
• Access to a Discount & Rewards Online program
• Monthly team drinks
• Access to an EAP & wellbeing app
• Gym discounts with our partner Anytime Fitness
• Paying Level 4 in Registered Club Award

About us
North Ryde RSL Community Club LTD is a vibrant and renowned community club, serving the local area for over 50 years. As a trusted hub for entertainment, dining and social connection, we are committed to providing our members and guests with exceptional experiences. Join our team and be a part of our continued success!

Apply now for this exciting opportunity to become a Pokie Attendant at North Ryde RSL Community Club LTD