Police Records Technician

Position Information

This unit operates 24 hours a day, 7 days a week, 365 days a year, with three shifts: Day Shift (7:00 a.m. – 3:00 p.m.), Evening Shift (3:00 p.m. – 11:00 p.m.), and Morning Shift (11:00 p.m. – 7:00 a.m.). This position is located within the Cobb County Police Department’s GCIC Unit in the Central Records Division. **This position requires completion of a data entry and proofreading skills testing to move forward in the hiring process. The skills testing information and link will be sent via email after the closing date of this job announcement for applications received that successfully meet the qualifications for this position. Skills testing must be completed within three business days.

Please note, failure to complete the assessment will disqualify you from consideration for this position** Essential Functions Receives, reviews, prepares and/or processes department documents such as police incident and criminal investigation reports, accident reports, citations, warrants, impound records, etc.: verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new files and purges old data as appropriate; and maintains copies in department files.

Utilizes Georgia Crime Information Center and National Crime Information Center terminals: conducts background and criminal history checks; enters information regarding tags, driver's licenses, warrants, missing persons, and stolen property; and obtains, retrieves and relays information to police officers, detectives, other law enforcement or other staff as requested.

Performs general customer service functions: answers telephones; greets customers and visitors; provides assistance, requested documents and information regarding department services and procedures; refers callers to other staff members as appropriate; and takes messages.

Processes requests for records and reports: receives requests from courts, law enforcement personnel or agencies, victims and the general public; retrieves police and incident reports; determines confidentiality of requested document and report; verifies identities and assures authority of individuals to receive confidential information; establishes quantity of information requester is authorized to receive; forwards and/or mails accordingly; and ensures reports are provided in a timely manner.

Processes payments for documents: accepts payments and records receipt of same; balances cash drawer; and maintains related documentation.

Ensures all activities are in compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations.

Prepares or completes various forms, reports, correspondence, or other documents.

Receives various forms, reports, correspondence, policies, procedures, manuals, reference materials, or other documentation: reviews, completes, processes, forwards or retains as appropriate.

Communicates with supervisor, other County departments and employees, the public, attorneys, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, email, or other software: and operates general office or other equipment as necessary to complete essential functions.

Performs other clerical tasks such as processing incoming and outgoing mail, making copies, sorting, collating, distributing, and/or shredding various reports and documents. Performs other related duties as required. Performs other related duties as assigned.

Minimum Qualifications High school diploma or GED; six (6) months of experience in clerical and general office work or a related field.

Licenses and Certifications

Must possess (or obtain within 6 months of hire) and maintain the following certifications: GCIC Basic Operator and NCIC Basic Operator.

Physical Abilities

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions.

EEO Statement Cobb County Government is proud to be an equal-opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status . Visit Cobb County's Employee Benefits page to learn more.

01

I understand that all answers to these supplemental questions must be verifiable in the 'Educational History' and 'Work History' sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process.

• Yes
• No

02

I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating "see resume" on the application and/or in a supplemental question response, may not be accepted in lieu of a completed application.

• Yes
• No

03

Are you legally eligible to work in the United States on an unlimited and unrestricted basis?

• Yes
• No

04

Educational Background (copies of any education documents listed on your application will be required upon hire) : Mark the highest level of education you have completed.

• High School Diploma or GED
• Some College
• Associate Degree
• Bachelor's Degree
• Advanced Degree
• None of the above

05

If you have a college degree, what was your major area of study? Enter N/A if this does not apply.

06

How many years of experience do you have in clerical and general office work or a related field?

• No experience
• Less than six months of experience
• Six months to one year of experience
• One to three years of experience
• Three to five years of experience
• More than five years of experience

07

Please describe your experience in clerical and general office work or a related field. Enter N/A if this does not apply. "See resume" will not be accepted.

08

Do you have experience working with sensitive and confidential materials and documents in a work setting?

• Yes
• No

09

Please describe your experience working with sensitive and confidential materials and documents in a work setting. Enter N/A if not applicable. "See resume" will not be accepted.

10

How many years of experience do you have using a computer system to enter and retrieve data?

• No experience
• Less than one year of experience
• One to three years of experience
• More than three years of experience

11

List your knowledge of and experience with computers. Enter N/A if this does not apply. "See resume" will not be accepted.

12

Are you NCIC/GCIC certified, or willing to obtain this certification within 6 months of assignment to this position?

• I am currently NCIC/GCIC certified.
• I am not certified but I am willing to obtain the certification within 6 months.
• I am NOT willing to obtain the certification.

13

This position requires shift work and may include nights, weekends and holidays. Do you understand and agree to these terms?

• Yes, I understand and agree to these terms.
• No, I do not agree to these terms.

14

This position requires completion of skills testing to move forward in the hiring process.

The skills testing information and link will be sent via email prior to the closing date of this job announcement for applications received that successfully meet qualifications for this position. Please note, failure to complete the assessment will disqualify you from consideration for this position.

• I agree to complete the skills testing.
• I do not agree to complete the skills testing.

15

The elements for the selection process for all non-sworn applicants could include one or more of the following elements: written examination, skills testing, oral interview, medical examination and drug screening. A background investigation will also be conducted. This investigation will include a current check on the applicant's credit, criminal and driver history. All information provided in the application will be verified. Personal or verbal contact will be made with all reference supplied by the applicant and/or other sources. The applicant will be required to provide written explanations for any issues in questions brought forth during the background investigation.

• I AGREE to the terms stated.
• I DO NOT AGREE to the terms stated.

16

Elements and Duration of Selection Process and Reapplication Policy 31.1.4 The duration of the selection process will vary by applicant due to availability for appointments and other factors. The average time period for completion of all elements of the background process is approximately three months. Reapplication by any applicant previously removed from the process will be taken on a case by case basis specific to each applicant's situation and past reason for removal. I hereby acknowledge that if I elect to continue in the application process, all elements will be subject to Cobb County Department of Public Safety's Hiring Standards.

• I AGREE to the terms stated.
• I DO NOT AGREE to the terms stated.
• Required Question