Policy Admin Manager (General Insurance)

Responsibilities:

• Responsible for processing new policy applications, renewals, endorsements, and cancellations;
• Oversee the accurate and timely recording of policy data and maintenance of policy records;
• Develop and implement streamlined workflows and procedures to enhance operational efficiency;
• Monitor policy administration performance and identify areas for improvement;
• Provide training and support to the policy administration team to ensure high-quality service delivery;
• Collaborate with underwriting, claims, and other departments to ensure seamless policy management;
• Stay abreast of industry regulations and best practices, and ensure compliance within the policy administration function.

Requirements:

• Degree or above with minimum 5 years of experience in a policy administration role within the insurance industry;
• Thorough understanding of general insurance products and policy administration processes;
• Excellent problem-solving and decision-making skills, with the ability to think critically and strategically;
• Strong leadership and team management abilities, with a demonstrated track record of developing and motivating a high-performing team;
• Exceptional communication and interpersonal skills, with the ability to liaise effectively with various stakeholders;
• Proficiency in using insurance-related software and technologies;
• Relevant insurance qualifications or certifications would be highly advantageous.

We offer competitive remuneration package. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE by clicking 'Apply Now'.

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