Policy Administration Officer

Key Responsibilities

• Provide excellent services to the teams.
• Administration support, including applications & documents handling, client file maintenance, filing etc.
• Prepare and issue policies, endorsements, and maintain accurate records;
• Verify accuracy and completeness of automated outputs and data repots;
• Handle premium payments, policy, and billing issues; coordinate with internal teams, external parties, and brokers; and
• Participate in plan setup, user acceptance testing (UAT), and system enhancements such as automation;
• Assist all Department Heads / colleagues with ad-hoc tasks as assigned

Qualifications

• University degree holder in Business administration, insurance or related disciplines;
• At least 2 years of solid admin support experience in policy administration within an insurance company or broker;
• Strong attention to detail and accuracy;
• Good communication, fluency in written and spoken English and Cantonese is required.
• Proficiency in MS Office (particularly Excel) and electronic document management systems; and
• Candidate with less experience and fresh graduate may be considered.