Policy Labeling Agent

Policy Labeler — Spanish (Spain & Mexico)

Project: UG Push Experience Policy Labeling

Business Line: ADSO – ECO

Markets: Spain (ES) and Mexico (MX)

Employment Type: Remote Freelancer

Project Duration: 3 months

Working Schedule: 6–8 hours per day, 7 days a week, with a rotating schedule

Open Positions: 3

About the Project

We are looking for detail-oriented Spanish-speaking freelancers to join the UG Push Experience Policy Labeling project. In this role, you will review, classify, and annotate data according to specific experience policies, operational guidelines, and project requirements.

This is a remote freelance opportunity for candidates with strong Spanish language skills, professional English proficiency, and the ability to follow detailed instructions consistently.

Key Responsibilities

• Review and annotate data according to established experience policies and labeling guidelines.
• Apply project-specific rules and criteria accurately and consistently.
• Identify, classify, and label relevant data based on the provided instructions.
• Maintain high levels of accuracy and attention to detail throughout the labeling process.
• Meet established productivity, quality, and project delivery targets.
• Identify ambiguous or unclear cases and escalate them when necessary.
• Participate in project training and follow updated guidelines and policy documentation.
• Incorporate feedback from quality reviews to improve annotation accuracy and consistency.
• Maintain confidentiality and comply with applicable project procedures.

Requirements

• Native-level Spanish proficiency, with fluency in Spanish as used in Spain or Mexico.
• Standard professional English proficiency to understand training materials, policy documentation, and labeling guidelines.
• Strong attention to detail and the ability to interpret written instructions accurately.
• Ability to work independently in a remote environment.
• Availability to work 6–8 hours per day, including weekends, according to a rotating schedule.
• Reliable internet connection and access to a suitable computer for completing project tasks.
• Willingness to participate in training and adhere to quality standards.

Training

Training will be provided through a TTL (Train-the-Trainer/Training Team Lead) model. Selected candidates must complete the required training and demonstrate an understanding of the project guidelines before performing live tasks.

Contract Duration and Compensation

• Duration: 3 months.
• Compensation: Agent rate — 5 during training and 5.5 during live operations, subject to confirmation of the applicable currency and payment unit.
• Payment Frequency: Monthly.
• Work Arrangement: Remote freelance engagement.

Application Process

Interested candidates may submit their CV for review. Shortlisted profiles will be shared directly with the Project Manager for evaluation. A formal interview process is not strictly required.

• Please note that the project is temporary and requires schedule flexibility, including availability seven days a week on a rotating basis.