Policy, Procedure and Document Control Manager

Key Responsibility

• Establish the framework, structure, and central standards for developing Policies, Procedures, WIs, and SOPs across the organization.
• Plan, prioritize, and oversee the drafting, review, and revision of all documents according to defined timelines
• Review and approve Policy/Procedure/WI/SOP documents prior to issuance, ensuring alignment with laws, regulations, and international standards (e.g., ISO).
• Coordinate with relevant departments to gather requirements, analyze gaps, and drive the creation or revision of necessary documents.
• Plan and oversee communication, training, and roll-out of Policies/Procedures/WIs/SOPs for practical implementation across departments.
• Monitor and audit compliance with issued documents, and report results to management with improvement recommendations.
• Manage the team, assign work, provide guidance, and develop the capabilities of the Assistant Manager and team staff.
• Represent the organization during external audits/certifications (e.g., ISO certification bodies or regulators) on matters related to the documentation system.

Qualifications

• Bachelor's degree or higher in Business Administration, Management, Industrial Engineering, or a related field.
• At least 3 years in developing/controlling documentation systems (Policy, Procedure, SOP) or Quality Management Systems (QMS), including at least 2 years in a managerial role.
• Knowledge of ISO 9001 or other relevant management system standards is an advantage.

Required Skills

• Knowledge of ISO 9001 or other relevant management system standards is an advantage.
• In-depth knowledge of Policy/Procedure/WI/SOP documentation and quality management systems.
• Strong strategic planning, project management, and change management skills.
• Leadership, team management, and communication skills for engaging senior management.
• Strong analytical, problem-solving, and decision-making skills.
• Good command of English (listening, speaking, reading, and writing).
• Proficient in MS Office and Document Management Systems.

Employee Benefits

• Salary adjustment after probation period (based on performance)
• Monthly attendance incentive for production staff: starting from 300 to 1,000 THB
• Company uniforms
• Annual leave
• Leave entitlements and other benefits in accordance with labor laws
• Annual company party
• Travel allowance for overseas business trips + travel insurance
• Training and development opportunities
• Support for visa and work permit documentation for foreign employees
• Marriage welfare (financial support and leave)
• Newborn baby welcome gift (financial support and leave)
• Get-well basket for hospitalized employees
• Funeral leave and condolence support for immediate family members (financial support and leave)

Interested in applying for this position, please contact HR Recruitment

Contact Phone : 088-597-7973

Email : [email protected]