Policy Typist

We are looking for a detail-oriented Policy Typist to support policy processing operations in Boca Raton, Florida. This is a Contract position requiring strong accuracy, steady productivity, and the ability to manage multiple files in a fast-paced environment. The ideal candidate will handle policy-related data entry, respond to status questions professionally, and help keep files moving within established turnaround expectations.

Responsibilities:

• Enter and prepare a variety of policy documents in Ramquest with a high level of accuracy while meeting productivity and turnaround goals.

• Record incoming check receipts in the system and verify information carefully to maintain complete and accurate file documentation.

• Monitor pending files through the Ramquest dashboard, organize follow-up activities, and help drive matters through to completion on schedule.

• Keep the supervisor informed of current workload, open items, and any issues that may affect deadlines or service levels.

• Respond professionally to questions from clients and internal team members, providing timely updates on file progress and next steps.

• Evaluate incoming requests to determine priority, address routine matters directly, and escalate issues when additional support is needed.

• Prepare files for transmittal to the state office within required timeframes and in accordance with applicable compliance standards.

• Support additional policy-related requests for agents and internal staff, maintain accurate system records, and assist with other duties assigned by leadership.

• Prior experience in data entry, policy processing, administrative support, or a similar office-based role.

• Ability to type accurately and maintain consistent productivity in a deadline-driven environment.

• Working knowledge of Microsoft Word.

• Strong attention to detail with the ability to review information carefully and minimize errors.

• Effective written and verbal communication skills for interacting with internal staff and external contacts.

• Ability to organize multiple tasks, manage pending items, and follow through on time-sensitive work.

• Experience using business systems or databases; familiarity with Ramquest is a plus.

• Availability to work on a permanent basis with occasional overtime as needed.

TalentMatch ®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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