Polisher

Polisher

The Musket Room | Fine Dining

Position Overview

The Musket Room is seeking a detail-oriented, proactive, and service-driven Polisher to support daily restaurant operations. This pivotal service role is responsible for maintaining impeccable glassware, minimizing breakage, keeping service shelves organized and stocked, and supporting the cleanliness and presentation of guest-facing spaces.

The ideal candidate understands that exceptional hospitality begins with preparation behind the scenes. They demonstrate urgency, precision, accountability, and an ability to anticipate the needs of the service team in a fast-paced fine dining environment.

Key Responsibilities

Glassware Care & Inventory

• Wash, polish, inspect, and organize glassware to ensure every piece is spotless, streak-free, and ready for service.
• Maintain orderly, fully stocked glassware shelves and designated storage areas, monitoring inventory levels and communicating shortages to management.
• Handle glassware carefully to minimize breakage, waste, and replacement costs.
• Immediately report all breakage to management, including the type and quantity of glassware affected, and follow proper procedures for safe cleanup.
• Identify recurring breakage issues and communicate opportunities to improve handling, storage, and organization.

Service Area Maintenance

• Conduct routine checks of designated guest-facing and service areas to maintain cleanliness, presentation, and readiness throughout service.
• Ensure essential supplies and amenities are replenished and properly presented.
• Promptly address or communicate maintenance concerns and supply shortages to management.

Service Support & Communication

• Anticipate service needs and ensure glassware and essential supplies are available throughout service.
• Respond promptly to requests from management and the front-of-house team, adjusting priorities according to service demands.
• Maintain clean, organized workstations and communicate outstanding tasks and operational concerns proactively.
• Follow established sanitation, safety, and operational procedures while maintaining consistent standards under pressure.

Qualifications & Expectations

• Previous restaurant or hospitality experience preferred; fine dining experience is a plus.
• Exceptional attention to detail and pride in cleanliness, organization, and presentation.
• Strong sense of urgency and ability to work efficiently in a fast-paced environment.
• Reliable, punctual, self-motivated, and capable of working independently with minimal supervision.
• Clear communication skills and a proactive approach to identifying and addressing operational needs.
• Ability to stand and walk for extended periods and repeatedly lift and carry up to 50 pounds, with or without reasonable accommodation.
• Flexibility to work evenings, weekends, holidays, and scheduled service periods as required.

Schedule Days: Tuesday, Wednesday, Thursday, Friday, Saturday Shifts: Night Weekends Required More detail about The Musket Room part of Elizabeth Street Hospitality