Pool Attendant

Position Summary: Assist all guest at poolside with towels and seating.  Maintains the cleanliness and organization of all supplies, equipment and work areas and ensures guest safety and enjoyment. 

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Essential functions:

1. Greets all guest arriving at the pool in a professional, friendly and engaging manner.
2. Anticipates guests’ needs, responds promptly and acknowledges all guests, however busy and whatever the time of day.
3. Maintains positive guest relations at all times.
4. Maintain complete knowledge of daily house count, VIP’s in-house, arrivals/departures, all hotel facilities and services, and hours of operation for each F&B outlet.
5. Obtain clean towels from Laundry and transport to pool deck; fold and stack towels.
6. Open, set-up and organize pool deck.
7. Set-up pool furniture, towels and umbrellas.
8. Remove trash and debris from all work areas and pool facility.
9. Sweep, wash down, mop and clean the pool deck; use squeegee to dry decks.
10. Check pool restrooms and shower areas throughout shift for supply levels, cleanliness and working order.  Notify the proper departments with any needs.
11. Adheres to all pool safety standard, including safety procedures for adverse weather conditions.
12. Collects dirty towels left on chairs and pool deck.
13. Utilize first aid and lifesaving procedures when situations demand.
14. Complete closing duties.  Return soiled towels to Laundry.

Qualifications:

Education:  High school diploma or GED.

Experience:  Prior experience working pool service and/or guest service experience, preferably in a hotel environment.

• Able to work a flexible work schedule, including weekends and holidays.

• Excellent guest service skills and oral communication skills.

• Ability to lift up to 20 lbs. and carry up to 50 lbs.

• Ability to walk or stand for prolonged periods of time.

• CPR and First Aid certification preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.