Pool Service Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty and competency satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform this job.

• Performing regular cleaning of pool surfaces, including vacuuming, skimming, and brushing walls and tiles.

• Testing and adjusting pool water chemistry (pH, chlorine levels, alkalinity, etc.) to ensure it meets health and safety standards.

• Emptying baskets, cleaning filters, and ensuring the proper operation of pool equipment, including pumps, heaters, and lights.

• Inspecting pool systems for issues such as leaks, malfunctions, or wear and tear, and performing minor repairs or adjustments as needed.

• Report any major equipment issues to the supervisor for further evaluation and repairs.

• Communicating with clients about pool conditions, any maintenance issues, and offering recommendations for additional services or repairs.

• Educating clients on pool care and safety best practices, including water balancing and filter maintenance.

• Ensuring all pool areas meet safety standards, including proper signage, secure gates, and functioning safety equipment.

• Adhering to all local regulations regarding pool maintenance and water quality.

• Communicate professionally with clients and team members to maintain a positive client/company relationship.

• Install, adjust, and perform minor repairs as required on equipment.

• Oversee crew members performing day-to-day tasks when applicable.

• Commit the hours necessary to make sure the job is done to satisfaction.

• Maintain a clean appearance and conform to the Parklane Pool Company dress code.

• Make decisions that are in the best interest of the company.

• Assist in maintaining all Parklane Pool Company equipment.

• Other duties are needed to help drive and fulfill the Parklane Pool Company's Mission, including referring new team members for employment.

COMPENSATION AND AVAILABLE BENEFITS

Benefits Available after 60 Days of Service

• Health Insurance Available
• Dental Insurance Available
• Vision Insurance Available
• Short Term Disability
• Long Term Disability

Benefits Available After 6 Months of Service

• Paid Paternity/Maternity Leave
• 401K with Company Match Up to 4%

Benefits Available at Start of Employment

• Paid Holidays and Paid Time Off

• Employee Assistance Program (EAP)

• Cell Phone Reimbursement

• Year-Round Employment

• Ample overtime during peak seasons

• Positive and Motivated Work Environment

REQUIRED SKILLS/ABILITIES

• Strong communication skills.
• Superior work ethic, including the ability to be reliable to work scheduled hours.
• Strong understanding of pool maintenance, water chemistry, and pool equipment.
• Ability to manage and train new team members as needed.
• Timely input of hours on LMN software to ensure accurate payroll processing.
• Detail-oriented, with considerable attention to order and cleanliness.
• Hold team members accountable for being to work on time and doing their respective duties.
• Hold team members accountable for the proper care of company-issued tools and equipment.
• Ability to manage multiple tasks at once.

EDUCATION/EXPERIENCE

• Minimum one year of experience in industry or related field.
• Background in pool maintenance, water chemistry, and pool equipment.
• Must be 18 years or older
• High school diploma/GED
• A valid driver's license and a clean driving record are required.

PHYSICAL REQUIREMENTS

The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Team members must be able to perform the following tasks during a typical 8+ hour day.

SEDENTARY WORK: Lifting up to 10#; occasionally lifting or carrying such articles as dockets, ledgers, and small tools. Work essentially involves sitting and is considered sedentary if only a small amount of walking and standing is necessary to carry out duties.

LIGHT WORK: Lifting up to 20#, frequently lifting or carrying objects up to 10#. Work is classified light if it requires walking or standing to a significant degree (regardless of weight lifted) or involves sitting most of the time with a degree of pushing and pulling of arm or leg controls.

LIGHT MEDIUM WORK: Lifting up to 30#; frequent lifting or carrying of objects weighing up to 20#.

MEDIUM WORK: Lifting up to 50#; frequent lifting or carrying objects weighing up to 25#.

LIGHT-HEAVY WORK: Lifting up to 80#; frequent lifting or carrying objects weighing up to 45#.

X

HEAVY WORK: Lifting up to 100#; frequent lifting or carrying objects weighing up to 80#.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time non-exempt position. Specific schedules will be determined based on the weather and general needs of the business.

The Pool Service Specialist is responsible for the regular maintenance, cleaning, and upkeep of residential and commercial pools to ensure they are safe, clean, and fully operational. This role involves testing and balancing water chemistry, cleaning pool surfaces and equipment, inspecting pool systems, and performing minor repairs. The Pool Service Specialist ensures that pools meet health and safety regulations and provides exceptional customer service to ensure client satisfaction with their pool care services.