Pool Service Technician

About the role

The Pool Service Technician is responsible for preparing pools for customer handover by ensuring water quality, commissioning equipment, and addressing any technical or operational issues. This includes testing and adjusting water chemistry, diagnosing and resolving equipment faults, and performing minor repairs and maintenance. The role requires a combination of technical expertise and customer service skills to ensure a smooth and positive experience for every client.

Key responsibilities

• Water testing and treatment: including analysing pool water for chemical balance, pH levels, and sanitizer concentration. Apply chemicals and adjust equipment settings to maintain optimal water quality
• Conduct pool cleans in preparation for pool handover, including skim debris, vacuum the pool, and brush surfaces to remove algae and buildup. Clean pool filters, pumps, and other equipment
• Diagnose and fix minor issues with pumps, filters, chlorinators, and other pool equipment. Perform routine maintenance to prevent future problems
• Install and service swimming pool heating systems
• Work with Service Department and Customer Liaison Officers to ensure required pool servicing tasks are completed within a reasonable timeframe
• Carry out the rectification and commissioning work required as per client's contract, under warranty and / or on any products including swimming pool equipment and pipework
• Carry out leak investigation and detection, using specialised equipment and rectification works
• Complete Pressure Testing
• Provide friendly and professional service to our customers. Address their concerns promptly and educate them on proper pool care
• Follow all safety protocols and regulations for handling chemicals and operating pool equipment

About you

• Certificate IV in Swimming Pool and Spa Service or equivalent experience
• Current C class Driver's licence
• Construction White Card
• Basic understanding of pool chemistry and equipment
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

About us

Aquatic Leisure Technologies Pty Ltd ('ALT') is an energetic and dynamic WA family owned and operated company. We are the market leader in the swimming pool industry in Western Australia. This position has been achieved by maintaining a commitment to Total Quality Management, the development of industry leading technology and dedication to excellence in customer service.