Population Coordinator

Summary of Purpose:

Responsible for coordinating intake and animal movement through the shelter while maintaining a diverse population and maximizing lifesaving through transport. Act as a Shelter Services liaison to facilitate animal needs throughout the organization

Duties (Essential Functions):

• Coordinating intake and animal movement through the shelter.
• Perform daily population assessments/inventory to identify open animal spaces and ensure adequate space for incoming animals, animals returning from foster, and animals moving out of treatment areas. Verify PetPoint software stage/locations are up to date and accurate.
• Responsible for animal movement through the shelter based on medical/behavior status, assign appropriate housing based on animal size/behavior, and communicate movement with appropriate staff.
• Monitor Acuity Scheduling system and shelter space to maintain the proper number of Owner Surrender appointments per week, collaborating with the Admissions Supervisor to adjust appointment needs when necessary.
• Work with transport partners to choose appropriate animals for transport taking into consideration KHS capacity, selection/variety on adoption floor, upcoming fundraising/special events, medical and behavior resources, and health of overall animal population.
• Participate in contact tracing, assigning quarantine areas, animal movement, and communicating with all staff regarding infectious disease cases in shelter or Purrfect Day Cafe.
• Collaborate with Behavior and Vet Services departments regarding transfers of KHS animals to other rescue organizations.
• Coordinate with assigned driver to ensure courier to KHS locations takes place weekly, both incoming and outgoing transport needs are met, and perform driver responsibilities when needed.
• Select appropriate animals for fundraising and other special events while communicating animal selections with necessary parties.
• Participate in developing and implementing SOP guidelines for best practices.
• Ensure a safe working environment, following all safety guidelines.
• Oversee efforts to ensure all pets are provided their 5 freedoms.
• Communicate with Population Manager unusual activities, significant problems or concerns.
• Provide professional, compassionate, stellar customer services to all who visit, call, volunteer, donate or work for KHS.
• Maintain and cultivate relationships with source shelters/rescue groups.
• Collaborate with Development and Outreach teams regarding special intake requests.
• Participate in collaborative discussions on operational issues including euthanasia decision.
• Other duties as assigned

Qualifications/Requirements:

• Minimum 1 year experience working in a shelter setting.
• General to intermediate dog and cat knowledge preferred.
• Excellent animal handling skills.
• Exceptional organizational, analytical, interpersonal and conflict resolution skills.
• Self-directed with ability to work independently/meet deadlines in a fast-paced work environment with little direct supervision
• Ability to communicate respectfully and effectively with people of all backgrounds and personalities.
• Basic to intermediate computer skills with the ability to prepare reports and maintain an efficient records system.
• Support the usage of approved AI tools when they can improve efficiency and reduce time spent on routine or administrative tasks while meeting quality, accuracy, confidentiality and professional standards.
• Humane attitude towards animals.
• Ability to manage the emotional aspect of end-of-life services and humane euthanasia, and support staff in high-emotion circumstances.
• Ability to lift or otherwise move large animals – up to 50 pounds; full range of motion, including stooping, bending, reaching, etc.
• Accept, support, and represent KHS core values, programs, policies, and procedures.
• Must possess a valid driver’s license and clean driving record and be willing to drive KHS vehicles.
• Background Check required

Physical, Psychosocial, and Cognitive Demands/ Working Environment

• Individual will have periods of sitting, talking and listening.
• Frequent bending, reaching, kneeling, walking, and standing regularly while performing job functions.
• Frequently lifts, carries, or otherwise moves and positions objects weighing up to and exceeding 50 lbs.
• Includes working with animals in a kennel/shelter setting (indoor/outdoor) in varying weather conditions.
• Potential for exposure to allergens (including but not limited to pet dander, dust, peanut butter), and zoonotic diseases (diseases transferred from animals to humans).
• Exposure to chemicals.
• Exposure to loud noise.
• Exposure to emotional circumstances.
• Fast-paced environment.