POPULATION HEALTH COACH - EARLY INTERVENTION PROGRAM

About Us Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description Provides programmatic and client support for the provision of patient-centered care .

Complete intake assessment to determine unmet social services and healthcare needs; referral and linkage for medical care and social services; assist clients with healthcare and medication insurance applications and housing applications.

Generalized knowledge of local and state resources for patient assistance programs for access to medical (Medicare and Medicaid), food, transportation and housing services.

Encourage continuity of care between clinician and patient, by providing individual support and assistance to the patient and family in navigating the health care system.

Demonstrate superior organizational & interpersonal skills; will be detail oriented; will have proven ability to work collaboratively, and be able to multi-task.

Experience Required Minimum of 3 years experience providing healthcare services and or community outreach for applicable populations

Knowledge of health promotion and counseling preferred (specific disease and lifestyle related topics ideal). Knowledge of social services resources and requirments.

Strong interpersonal skills; demonstrated ability to work well with people of various backgrounds, ethnicities, and life experiences.

Education Requirements Associates degree (preferably in health science) OR equivalent healthcare experience

Bachelor’s degree preferred.

License/Certification Requirements Applicable specialty certification(s) (i.e EIP CSR-NMCM;CDA/RDA, MA, CNA, LPN)