Porter

Edgewater is a 4 star plus resort hotel situated on the shores of Lake Wanaka. The hotel is independently owned and operated and has 106 guest rooms, three wedding and events venues and other amenities befitting a hotel catering to discerning international and domestic guests.

Check out our website www.edgewater.co.nz

We are currently seeking a full-time Porter. Guaranteed hours on offer are 30 minimum per week.

Duties of the Porter:

• Welcoming and assisting guests with luggage, arrivals, departures and general enquiries.

• Providing friendly local knowledge and recommendations on activities, attractions and experiences.

• Assisting with functions, conferences and events, including set-up and pack-down of spaces.

• Delivering VIP amenities, newspapers, linen and other items as required.

• Maintaining the cleanliness, presentation and readiness of entrances, lobby areas, walkways, patios, outdoor furniture and public areas.

• Servicing spa areas, public and event bathrooms, and ensuring amenities are well stocked and presented.

• Maintaining outdoor areas, including removing rubbish, leaves, cobwebs and room service trays.

• Assisting with room service and supporting Food & Beverage and Housekeeping teams during busy periods.

• Checking and maintaining rental bikes, golf carts and other guest facilities.

• Assisting with stock, inventory, recycling, rubbish removal and general back-of-house organisation.

• Ensuring conference and function areas are consistently clean, tidy and guest-ready.

• Assisting with general property maintenance tasks as required, including cleaning windows, gutters, stairs, railings and walkways.

• Supporting the Duty Manager and other departments with additional operational duties as required.

• Ensuring the property is secure and assisting with parking and vehicle checks.

Requirements:

• Higher School qualification (Level 1)
• Previous hospitality, hotel or guest service experience preferred.
• Friendly, professional and confident manner.
• Excellent communication and customer service skills.
• Proactive, reliable and well organised.
• Strong attention to detail and high standards of presentation.
• Physically fit and comfortable lifting luggage and being active throughout the shift.
• Flexible and willing to assist across departments.
• Able to work well independently and as part of a team.
• Full driver’s licence required.
• Available to work weekends, public holidays and flexible shifts.

Applicants must be New Zealand citizens or hold New Zealand resident status.

If you believe that you are the right person for this role please send your CV and a covering letter.

We look forward to meeting you and welcoming you to our Edgewater family!