Porter

Maman - Porter Job Description

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.

our ideal candidate is passionate about food, pastries and hospitality. you love cookies, are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. when you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of collaboration with the BOH team.

Position Summary

The Porter is responsible for maintaining cleanliness, organization, and smooth workflow across the kitchen, service, and storage areas. This position is ideal for someone who takes pride in teamwork, cleanliness, and efficiency in a fast-paced service environment.

Essential Responsibilities

• Maintain cleanliness of kitchen, dishpit, café, restroom, and service areas, including bus bins, floors, surfaces, and equipment.
• Wash dishes, utensils, trays, and cookware promptly and thoroughly and replenish stock in the kitchen and on the floor as needed.
• Assist with trash and recycling removal in accordance with health and safety standards.
• Support Kitchen Leader and BOH staff with basic prep tasks as needed (e.g., carrying supplies, organizing storage,etc.)
• Receive, move, and properly store deliveries of food, beverages, and supplies.
• Ensure storage areas are clean, organized, and compliant with food safety regulations.
• Restock supplies such as paper goods, cleaning materials, service items, etc.
• Assist with opening and closing cleaning duties.
• Follow all food safety, hygiene, and health & safety guidelines.
• Perform additional tasks and ad hoc projects as assigned to support daily operations.

Requirements & Qualifications

• Previous experience in a restaurant, café, or bakery environment preferred but not required.
• Ability to work in a fast-paced environment and perform physical tasks (standing, lifting, bending.)
• Strong attention to cleanliness and detail.
• Reliable, punctual, and team-oriented.
• Ability to follow instructions and safety procedures.
• Flexible availability, including early mornings, weekends and holidays.
• A strong sense of urgency is essential.

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift and carry items up to 50 lbs.
• Comfortable working in warm, wet, and busy kitchen environments.

What We Offer

At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered:

• A collaborative culture that values teamwork, initiative, and continuous improvement.
• Competitive pay and growth opportunities within a fast-growing brand.
• Comprehensive healthcare options and commuter benefits.
• Ongoing professional development, training, and opportunities for internal mobility.
• Sweet perks cookies, coffee, and in-store discounts.
• A company culture where we roll up our sleeves, support one another, and celebrate shared success.

INDBOH