Porter

FULL-TIME HALL PORTER

KINGSMILLS HOTEL, INVERNESS

The full time position will be five days per week from seven generally 7am to 3pm and 3pm to 11pm. Weekend work is required on a shift rota basis.

An opportunity has arisen to join our Concierge Team here at Kingsmills Hotel. We are, privately owned, which means you are known as a person and not just by a number. How our team are valued and treated is highly important to us. We recognise a Happy Team equals Happy Guests. There are no split shifts, and you can enjoy a happy work/life balance. We do try to ensure you get a long weekend off on a rota basis.

Do you know Inverness like the back of your hand? Do you want to be the first and last impression our guest receives. And are you passionate about bringing the best of our hotel and the Capital of the Highlands to the discerning guests of our busy 4 * Hotel? Then we would love you to join our Kingsmills Family.

DUTIES AND RESPONSIBILITIES:

· Handling of Luggage from arrival, delivering to guest rooms and collection of luggage on departure also, if required. Storing of Luggage.

· Delivery of amenities to guest bedrooms.

. Assisting with set-up of Meeting Rooms , breaking them down and delivering tea/coffee, lunch to the delegates.

. Keeping Hotel Lounge areas clean and tidy.

. Going to the Post Office with parcels.

. On hand to give guests local information and knowledge of the area. Helping them with booking trips.

· Completing Online Training Modules to help with your development and knowledge.

Who we are looking for?:-

• Naturally, you will be a guest service focused individual and enthusiastic about delivering world class hospitality to all our guests.
• Your insight, commitment and pride in your work will make you an integral part of the Kingsmills Hotel Group family.
• Must have a driving license
• Previous experience in similar role or experience delivering high levels of service.
• Fun, fresh and inspiring personality
• Passion for hospitality
• Previous experience of exceptional guest service in a fast pace environment
• Friendly, courteous and helpful, with excellent communication skills
• Motivated to go the extra mile for guests and colleagues

Excellent personal appearance and hygiene standards, a great team player. We look forward from hearing from you!

Note: All applicants must be eligible to live and work in the UK. Documented evidence and photo ID of eligibility will be required at interview from candidates as part of our standard recruitment process.

Benefits of working for Kingsmills

• £12.71 per hour
• Meals on shift are provided free of charge
• Uniform provided
• Free onsite car parking
• Access to discount for Accommodation.
• Complimentary use of Swimming pool and Gym for you and discount for friends and family.
• Discount in Food & Beverage at Kingsmills and Ness Walk
• Newly launch Online Training Platform
• Discount in our Spa for treatments and discount in our Hairdressers.
• Staff events such as Christmas Parties including one for associates children.

Free transport if residing in Inverness area starting before 7am and finishing after 11pm.You can contact us through email by sending your CVs or requesting an application form or telephone 01463 237166 for main switchboard or direct number 01463 257103.

If you believe you are the right person for this position, then please send your CV. Please do not apply if you do not have the necessary skill set, we are looking for. This position is live out only.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Referral programme

Licence/Certification:

• Driving Licence (required)

Work Location: In person