Porter - Twizel

Location

Distinction Mackenzie Country Hotel, Cnr Ostler & Wairepo Road, Twizel

Distinction Mackenzie Country Hotel Twizel is seeking a reliable, professional and guest-focused Porter to join our team for the upcoming summer season. Fixed Term: 13th October 2026 – 31 May 2027 This is a varied role suited to someone who enjoys working in a busy hotel environment, takes pride in providing excellent guest service and is confident working independently while supporting the wider hotel operation.

Key Responsibilities

• Provide a warm, friendly and professional welcome to all guests.
• Assist guests with luggage, arrivals and departures as required.
• Maintain the cleanliness, presentation and appearance of hotel public areas.
• Assist with guest enquiries and provide information about hotel facilities, local attractions and services.
• Ensure guest belongings are handled with care and remain secure.
• Support Front Office and other departments to ensure the smooth operation of the hotel.
• Assist with general hotel duties and reasonable tasks as directed by Management.
• Maintain high standards of personal presentation, punctuality, hygiene and professionalism.
• Attend team briefings and meetings as required.
• Report any maintenance, operational, security or guest concerns to the Manager on Duty.
• Maintain awareness of the security and safety of guests, staff and the hotel.
• Communicate professionally with guests, colleagues and management at all times.

About You We are looking for someone who:

• Has a genuine passion for guest service and hospitality.
• Is friendly, approachable and professional.
• Has excellent communication and interpersonal skills.
• Is reliable, punctual and well presented.
• Can work effectively as part of a team and independently.
• Has good knowledge of Twizel and the Mackenzie Country, or is willing to learn.
• Is flexible and willing to assist across the hotel as required.
• Has the right to legally work in New Zealand for the duration of the fixed-term position.

Previous hotel or hospitality experience is preferred but not essential for the right candidate.

Discounted staff accommodation may be available for the successful applicant. Join the team at Distinction Mackenzie Country Hotel and enjoy the opportunity to work in one of New Zealand's most spectacular tourism destinations during the busy summer season.

Apply If you have the right to legally work in New Zealand for the duration of the fixed-term position, please submit your CV and cover letter outlining your suitability for the role to [email protected]

Contact: Isaac Boyle

Phone: 03 435 0869

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