Portfolio Administration Officer

About the role

Join our team in a fully on-site administration role where accuracy, attention to detail and excellent communication are essential. Support client service, portfolio reconciliations, reporting and daily office operations.

Key responsibilities

• Complete daily system loads and manual international pricing by 10:00 am each business day.
• Prepare accurate client monthly reports and portfolio reconciliations within specified deadlines.
• Maintain the Exceptions Reporting and Control Sheet, ASIC register and client databases.
• Download, scan, file and manage client documents and follow up outstanding documentation or payments.
• Prepare weekly adviser reports on fund audit and lodgement status.
• Respond professionally to telephone calls, emails, and client and staff enquiries.
• Prepare correspondence and provide general office administration support.
• Walk to the local post office to collect mail, then open, sort, file and distribute it.
• Undertake other tasks as assigned.

About you

• Exceptional attention to detail and a strong commitment to accuracy.
• Excellent written and verbal communication skills.
• A proactive, helpful and can-do attitude.
• Strong organisational skills and the ability to work independently and collaboratively.
• Adaptability, punctuality and a team-focused approach.
• Well-developed skills using the internet and Microsoft Office, particularly Word, Excel and Outlook.
• Availability to work on site each working day for a minimum of four hours and the ability to walk to the local post office to collect mail.

About us

Our culture is built on mutual trust, accountability and the contribution of highly engaged, capable professionals. We value cultural diversity, personal initiative and continuous improvement, with a focus on delivering timely, accurate and professional client services while meeting statutory and legislative obligations.