Portfolio Manager

The Commercial Portfolio Manager oversees the day-to-day operations, facility management, financial performance, and tenant relations for Castleton Park, a portfolio of office and flex properties located in a master-planned office park in NE Indianapolis. This hands-on role is ideal for a proactive professional who thrives in a fast-paced environment, builds strong tenant relationships, and ensures a best-in-class operational experience. The Commercial Portfolio Manager serves as the primary on-site contact for tenants, vendors, and ownership.

Core Responsibilities

• Oversee daily operations, facility management, and tenant relations for the assigned commercial asset.

• Serve as the primary point of contact for tenants, vendors, contractors, and ownership.

• Conduct routine property inspections to ensure the facility remains safe, clean, efficient, and visually appealing.

• Manage work orders, service requests, preventive maintenance, and contracted building services.

• Prepare and manage operating budgets, financial reports, reconciliations, and forecasting.

• Monitor rent collections, receivables, and accounts payable to ensure financial accuracy.

• Supervise on-site maintenance, security, and vendor teams as applicable.

• Coordinate tenant improvements, capital projects, and vendor bidding processes.

• Ensure all operations comply with safety standards, building systems requirements, and regulatory guidelines.

• Partner with leasing/brokerage teams to support tenant tours, expansions, renewals, and occupancy goals.

• Provide ownership with timely reporting, property updates, and operational recommendations.

• Maintain curb appeal and proactively address property issues to enhance the tenant experience.

• Perform additional duties as assigned.

• 5–7+ years of commercial property management experience with progressive responsibility.

• Strong knowledge of building systems including HVAC, electrical, plumbing, mechanical, and fire/life safety.

• Experience managing vendors, contractors, and on-site maintenance teams.

• Solid understanding of commercial leases, CAM/operating expenses, and financial reporting.

• Exceptional communication, organizational, and problem-solving skills.

• Comfort working in a dynamic, high-traffic urban property environment.

• Proficiency in Microsoft Office; experience with Yardi, MRI, or similar software preferred.

• CPM or RPA designation preferred but not required.

**Friedman Real Estate is an Equal Opportunity Employer.**Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.