Post Sales Executive

Job Description: Post-Sales Collections & Recovery ExecutiveJob PurposeTo manage the end-to-end post-sales collection lifecycle, ensure timely recovery of outstanding dues, handle client and broker documentation on Highrise ERP, and maintain healthy cash flows through rigorous follow-ups and reporting.Core Responsibilities1. Dues Collection & Target Management

• Target Ownership: Take full responsibility for monthly, quarterly, and annual collection targets.
• Payment Recovery: Follow up with clients via phone, email, and WhatsApp to recover dues as per schedules.
• Strategy Execution: Develop and refine collection strategies with managers to minimize bad debts.

2. Demand & Receipt Management

• Demand Distribution: Send PDF payment demands to clients via WhatsApp/Email within 45 days of engineering stage openings.
• Receipt Generation: Issue precise payment receipts (with UTR, GST, and TDS details) to clients within 24–36 hours of payment.

3. Data Management & ERP Entry (Highrise)

• Booking Data Entry: Input verified booking form details into Highrise ERP only after getting functional head sign-offs.
• Broker & Client Onboarding: Collect and upload KYC documents, open broker accounts, generate unique broker codes, and regulate broker billing/payouts.
• Demand Organization: Generate stage-wise demand PDFs and organize them into Google Drive folders within 2–3 days of stage opening.

4. Document Handling & Stakeholder Coordination

• Document Processing: Collect client signatures and stamps on final Allotment Letters, Policies, Registry Documents, and TPAs; route them promptly back to internal teams (no correction checking required).
• Banker Liaison: Coordinate with banks for TPA signings and facilitate timely loan disbursals upon demand generation.

5. Reporting & MIS Compliance

• MIS Submission: Prepare and submit the collection MIS report (clearly marking units and clients) to Mr. Sarthak Trivedi every alternate day without fail.
• Delay Reporting: Maintain an updated sheet of defaulting clients and escalate unjustified delays to management via email.