Power Platform Developer

The Power Platform Operations & Administration Engineer is responsible for the administration, governance, support, monitoring, and operational management of Microsoft Power Platform, including Power Apps, Power Automate, Copilot Studio, Dataverse, and related services. The role ensures platform stability, security, compliance, and operational excellence while supporting makers, application owners

Key Responsibilities

• Administer and support Power Platform environments, Dataverse, Power Apps, Power Automate, and Copilot Studio.
• Manage environment lifecycle activities, including provisioning, configuration, backups, restores, refreshes, and capacity monitoring.
• Implement and maintain governance controls, DLP policies, security roles, and access management.
• Monitor platform health, usage, licensing, and performance through Power Platform Admin Center and CoE dashboards.
• Manage incidents, service requests, and escalations through ServiceNow, ensuring SLA compliance.
• Troubleshoot application, integration, authentication, connector, and platform-related issues.
• Support Application Lifecycle Management (ALM), solution deployment, and CI/CD processes using Azure DevOps and Power Platform tools.
• Develop operational reports and governance dashboards using Power BI.
• Maintain platform documentation, operational procedures, and knowledge articles.
• Collaborate with security, compliance, engineering, and business teams to ensure secure and scalable platform adoption.

Required Skills

• Strong knowledge of Power Platform administration, governance, and security.
• Experience managing environments, Dataverse security, licensing, and capacity.
• Knowledge of DLP policies, connector governance, and compliance controls.
• Hands-on experience with Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.
• Scripting and automation skills using PowerShell and Power Platform CLI.
• Strong troubleshooting, incident management, and root cause analysis skills.
• Excellent stakeholder management, communication, and customer support skills.
• Ability to work independently and collaboratively in a global environment.