PowerShell and Wintel SME

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Responsibilities

• Act as the Single Point of Contact (SPOC) for AI Infusion initiatives, identifying automation opportunities and driving the adoption of AI-powered solutions across infrastructure operations.
• Gather, design, develop, and maintain PowerShell scripts to fulfill infrastructure automation requirements, improve operational efficiency, and reduce manual effort.
• Lead and coordinate Major Incident Management (MIM) activities within the Wintel tower, ensuring timely resolution, stakeholder communication, root cause analysis, and service restoration.
• Manage and support Business-as-Usual (BAU) operations for Windows infrastructure, ensuring compliance with SLA, KPI, availability, and performance targets.
• Drive automation and transformation initiatives across the Wintel environment, including server provisioning, patching, monitoring, reporting, and operational workflows.
• Administer and support Windows Server, Active Directory, DNS, DHCP, Group Policy, and related Microsoft technologies.

Technical Skills “Must Have”

• Develop, maintain, and optimize PowerShell scripts for operational tasks.
• Build automated monitoring, alerting, and compliance reports.
• Manage and support Windows Server environments (2016/2019/2022).
• Perform server installation, configuration, patching, and upgrades.
• Implement Windows security hardening based on industry standards.
• Participate in DR planning and testing exercises.

Technical Skills “Good to Have”

• Expertise in SLA and KPI management, ensuring contractual commitments and service performance targets are consistently achieved.
• Hands-on experience in Problem Management and Change Management, driving cause elimination and governance compliance.
• Strong customer relationship management skills, fostering trusted partnerships with business stakeholders and leadership teams.
• Experienced in presenting monthly service delivery reports, operational reviews, service performance metrics, and improvement plans to customers and senior management.
• Extensive experience in Major Incident Management, coordinating cross-functional teams to restore critical services and minimize business impact.

Soft Skills

• Stakeholder Management, Customer Relationship Management, Communication skills, Cross-functional Coordination

Language proficiency

• English (verbal + written)

Mandatory Certifications

Microsoft Certified: Azure Administrator Associate (AZ-104); Microsoft Certified Solution Associate: Windows Server

Mandatory Relevant Experience

12+ years of relevant experience in Windows Server administration, PowerShell automation, and Wintel operations.