PPJK Staff

About the role

PPJK Staff position in the Operations – Customs Clearance department. This role involves managing customs clearance documentation, coordinating the customs clearance process, handling field and customs operational activities, coordinating shipment and delivery, maintaining documentation and filing systems, and coordinating with customers, EXIM, Operations, Finance, trucking companies, warehouses, shipping lines, agents, PPJK partners, and Customs authorities.

Key responsibilities

• Prepare, check, and process import/export customs clearance documents
• Handle customs documentation through CEISA, BC, SLIM/related customs systems, and other required platforms
• Prepare and process documents related to customs clearance, including PIB, PEB, BC documents, IR, and other supporting documents
• Check and identify the appropriate HS Code for imported/exported goods and ensure its accuracy based on the relevant customs requirements.
• Check Commercial Invoice, Packing List, Bill of Lading/Air Waybill, and other supporting documents to ensure completeness and consistency.
• Monitor and follow up the customs clearance process from document submission until cargo release
• Handle field activities related to customs clearance, including document submission, customs coordination, cargo inspection, IR-related activities, and other operational requirements
• Attend customs inspection/opening when required
• Coordinate with warehouse, terminal, trucking, shipping line, and other relevant parties during the clearance process
• Maintain complete and systematic records of customs clearance documents
• Coordinate with customers, EXIM, Operations, Finance, trucking companies, warehouses, shipping lines, agents, PPJK partners, and Customs authorities
• Escalate significant customs or operational issues to the supervisor/manager

About you

• Minimum 1–2 years of experience in PPJK / Customs Clearance / Freight Forwarding
• Must have hands-on experience in customs clearance documentation and field operations
• Must be familiar with CEISA, BC documents, IR, and related customs processes
• Hands-on experience with CEISA and customs clearance systems
• Good understanding of BC/customs documents and procedures
• Experience dealing with Bea Cukai / Customs
• Good knowledge of import/export processes
• Able to work independently and coordinate with multiple parties
• Willing to travel to port, terminal, warehouse, Customs office, and other operational locations
• Good communication and teamwork skills