PPPR Trustee (Across NZ offices)

About us | Ngā kōrero mō matou

At Public Trust, we’re passionate about empowering New Zealanders to build and protect their legacies and we do that through our incredible team of people.

As an autonomous Crown entity, we are trusted by Kiwis to guide them through life’s most important moments. Today, we’re proud to be New Zealand’s largest and most experienced trustee services organisation, leading and shaping the future of our industry.

Our work spans estate management, corporate trustee services, charitable trusts, and investments, delivering specialist care and expertise that makes a real difference for people. When you join us, you become part of a team that creates an impact that lasts.

Ready to learn more? Explore our website and check out our YouTube videos to see how we’re shaping the future.

About the role | Mō te tūranga

As a Trustee in the PPPR Team, you’ll provide essential administrative and customer support to Relationship Managers and the Team Lead. Your work helps ensure customers receive the protection, clarity, and care they deserve, while enabling your team to deliver services with accuracy, professionalism, and empathy.

In this role, you will:

• Support Relationship Managers and the Team Lead with a range of administrative tasks, including drafting court reports, preparing financial statements, arranging repairs or maintenance, coordinating visitations

• Maintain accurate records of activity, time and customer interactions

• Identify and escalate risks or issues early and appropriately

• Provide consistent, high‑quality customer service by anticipating needs, resolving concerns, and helping customers make informed decisions

• Contribute to a positive, collaborative team culture across the nationwide PPPR team, the local Customer Centre, and wider Retail, Client Accounting, and Legal teams.

About you | Ngā kōrero mōu

You’re someone who is organised, professional, and committed to delivering thoughtful and accurate work. You bring sound judgment, a strong customer focus, and the ability to navigate sensitive situations with clarity and care.

You will bring:

• Strong interpersonal skills with professional empathy and resilience.

• High integrity, discretion, and tact in handling confidential matters

• Clear written and verbal communication skills, with confidence preparing structured documentation

• Strong organisational habits and attention to detail

• A collaborative mindset and willingness to support teammates across different locations

• A commitment to completing Public Trust’s required training and development programmes

• Professionalism, sound judgement, and alignment with Public Trust’s values

What we offer | Ā mātou mahi  
 
At Public Trust, we have a strong sense of purpose and shared values that put people at the heart of everything. We offer an inclusive and collaborative work environment, underpinned by our culture of care.

 Our people love that they’re making an impact for our customers, communities and New Zealand. You’ll have access to competitive salary and ongoing development opportunities, and we offer a range of great benefits, including;

• Learning and developmentYou will have opportunities to build your career, access to continuous learning and development, and the option to undertake paid study
• WellbeingYou’ll have access to workshops, activities and support services designed to help you feel your best — physically, mentally and emotionally
• Birthday LeaveTake a paid day off for your birthday!
• Protecting what matters mostYou can get your will and enduring power of attorney sorted for free.

Locations:

This role can be based in our of our offices - Whangarei, Auckland, Botany, Hamilton, Rotorua, Tauranga, Palmerston North, New Plymouth, Wanganui, Wellington, Nelson, Christchurch, Dunedin.

How to apply | Me pēhea te tono

If you're interested in joining our team, apply online now!  To be considered for this position, you must have the legal right to live and work in New Zealand.

Application Closing Date: Wed 28 Oct 2026