Practice Administrator

About the role

We are seeking a Practice Administrator to join ENTSA on a casual basis, 2-3 days per week. This role is based in Kent Town SA 5067 and is fundamental to the smooth operation of our medical practice. As a Practice Administrator, you will be the administrative backbone of our organisation, ensuring that our practice runs efficiently while maintaining the highest standards of patient care and service delivery. This position offers flexibility through casual work arrangements, making it ideal for those seeking variable hours.

What you'll be doing

• Managing patient appointments and scheduling to optimise clinic flow and patient satisfaction

• Processing patient registrations, updates and maintaining accurate records in compliance with privacy legislation

• Answering and directing patient inquiries via phone, email and in person with professionalism and courtesy

• Processing patient payments, invoicing and reconciling accounts

• Coordinating referrals and managing correspondence with external healthcare providers

• Maintaining confidentiality and ensuring compliance with all relevant healthcare regulations and data protection requirements

• Supporting clinical staff by preparing patient files and ensuring necessary documentation is complete

• Assisting with general administrative duties

• Contributing to a welcoming and professional reception environment for all patients and visitors

What we're looking for

• Previous experience in medical or healthcare administration, or demonstrated administrative experience in a customer-facing environment
• Proficiency with practice management software (Gentu preferred) and Microsoft Office applications
• Strong organisational skills with the ability to prioritise multiple tasks effectively
• Excellent written and verbal communication skills
• Professional telephone manner and patient engagement abilities
• Attention to detail and commitment to accuracy, particularly with patient records and financial transactions
• Understanding of privacy legislation and healthcare compliance requirements, or willingness to develop this knowledge
• Ability to work independently and as part of a collaborative team
• Professional discretion and commitment to maintaining patient confidentiality

What we offer

ENTSA is committed to providing a supportive and professional work environment. We are advertising for 2-3 days casual work per week. We offer competitive casual rates, and the opportunity to work within a respected healthcare organisation. You will receive on-the-job training to familiarise yourself with our systems and procedures, and ongoing support from our team. We value the wellbeing of our staff and encourage a collaborative workplace culture where every team member feels valued and supported.

About us

ENTSA is a leading medical practice dedicated to delivering high-quality healthcare services to our community. We pride ourselves on maintaining professional standards whilst creating a welcoming and caring environment for our patients. Our team is passionate about providing exceptional medical care and support, and we believe that our administrative staff play a crucial role in achieving this mission. We are committed to continuous improvement and fostering a workplace where staff feel supported and appreciated.

Apply now

If you meet the above requirements and are interested in joining the ENTSA team, we would like to hear from you. Please submit your application including your resume and a brief cover letter outlining your relevant experience and why you are interested in this position.