Practice Administrator

Johnson City Eye Clinic, a physician-owned ophthalmology practice in Johnson City, Tennessee, seeks a Practice Administrator to lead a 110-person organization with more than $10 million in annual revenue.

About the practice

Johnson City Eye Clinic provides comprehensive eye care across two locations, from routine exams to cataract, cornea, retina, glaucoma and oculoplastic surgery. Our nine physicians and 110 team members serve patients across East Tennessee and Virginia.

We are physician-owned and growing, and we want a leader who protects the quality of care while building a stronger business behind it.

The role

The Practice Administrator reports to the physician Board of Directors and is accountable for the practice's financial performance, operations and people. The physicians lead clinical care; the Practice Administrator runs everything that makes that care possible.

Key responsibilities

• Financial leadership: Own the budget, P&L and cash flow. Report monthly to the Board with clear metrics and forecasts.
• Revenue cycle: Oversee coding, billing, collections and denials so the practice is paid fully and promptly.
• Payer contracting: Negotiate and manage commercial, Medicare Advantage and other payer contracts.
• Operations: Improve patient flow, scheduling, clinic throughput and the patient experience across all sites. Manages projects such as construction and IT.
• People: Recruit, develop and retain staff, including hard-to-fill roles such as ophthalmic technicians. Build a culture of accountability.
• Compliance: Ensure HIPAA, OSHA, CMS and billing compliance, and manage risk and credentialing.
• Growth and strategy: Evaluate new locations, service lines, ancillaries (ASC, optical, imaging) and physician recruitment with the Board.
• Technology: Oversee the EHR, practice management system and IT vendors.

Qualifications

Required

• 7+ years of healthcare leadership, including 3+ years running a medical practice or group with $8M+ in revenue
• Proven record of improving financial results and revenue cycle performance
• Experience negotiating payer contracts
• Bachelor's degree in business, healthcare administration or a related field

Preferred

• Ophthalmology or other surgical specialty experience, including ASC operations
• MBA, MHA or similar graduate degree
• Certified Medical Practice Executive (CMPE) or Certified Ophthalmic Executive (COE)
• Experience with physician-owned practices and multi-site operations

Compensation and how to apply

We offer a competitive base salary, an annual performance bonus tied to practice goals, health and retirement benefits, and paid time off.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person