Practice Co-ordinator

Are you an experienced medical administration professional looking for a rewarding role in a specialist private practice where you can truly make an impact?

We are seeking a highly organised and proactive Practice Co-ordinator to oversee the day to day operations of a busy specialist practice. This is a diverse and autonomous role suited to someone who enjoys managing patient journeys, coordinating clinical and administrative functions, and ensuring exceptional service delivery.

This position offers flexibility and could suit an experienced Practice Manager, Medical Receptionist, Practice Co-ordinator or Healthcare Administrator seeking casual, part time, full time or job share arrangements.

About the Role

As the Practice Co-ordinator, you will be responsible for the smooth operation of the practice, supporting both patients and the specialist clinician while ensuring a professional, caring and efficient experience for all stakeholders.

Key responsibilities include:

• Managing daily practice operations and workflows
• Coordinating patient appointments, surgery bookings and patient communications
• Managing incoming calls, emails and correspondence
• Liaising with hospitals, anaesthetists, allied health providers and external stakeholders
• Processing patient accounts and outstanding invoices
• Managing Medicare, MBS and private health fund billing
• Reviewing and resolving health fund claim exceptions
• Maintaining accurate patient records and data security
• Supporting quality improvement and compliance activities
• Monitoring practice systems and identifying opportunities for improvement

About You

To be successful in this role, you will bring:

✅ Previous experience working within a specialist medical practice, private hospital environment, or healthcare administration role

✅ Strong knowledge of:

• Medicare billing and MBS item numbers
• Private health fund claiming processes
• Patient billing and account management
• Medical administration and practice workflows

✅ The ability to work independently and confidently when the specialist is consulting, operating or off-site

✅ Exceptional organisational and time management skills

✅ Strong communication skills and a professional, compassionate approach to patient care

✅ Excellent computer skills and confidence using practice management software and Microsoft Office

Desirable

• Experience using Gentu practice management software
• Experience coordinating surgical lists and hospital bookings
• Understanding of quality improvement, accreditation and compliance requirements within healthcare settings

What We Offer

• Flexible employment arrangements (casual, part-time, full-time or job share)
• Supportive and professional working environment
• Opportunity to work closely with an experienced specialist clinician
• Diverse and autonomous role with genuine responsibility
• Competitive remuneration based on experience

Apply Now

If you are an experienced healthcare administration professional who thrives in a fast paced environment and enjoys providing exceptional patient care while managing practice operations independently, we would love to hear from you.

Please submit your resume and a cover letter outlining your relevant experience.

Only applicants with previous experience in medical practice administration, specialist practice coordination or healthcare administration will be considered. Experience with private health funds is essential.