Practice Coordinator

Join a collaborative team doing meaningful work with children, teens, and families

Overview

Juniper Psychology Group is a thriving child, teen and adult focused group psychotherapy practice in Campbell, California. We are looking for a person to provide office and practice support. The ideal candidate will eagerly learn and participate in the support of the practice, will come with a commitment to professionalism, growth and a desire to collaborate with team members. This is a long-term employment opportunity.

We are looking for an individual who is professional, friendly, open, honest, diligent, and hard-working with strong time management and interpersonal skills. The ideal candidate is articulate, very comfortable engaging with clients, extremely organized, outgoing, friendly and persistent. We are seeking someone who is both a proactive and collaborative problem solver. This is an opportunity to grow with our practice and become a part of our team.

Responsibilities

• Manage intake and referral process, interact with potential clients and coordinate with clinicians. Communication with clients will involve phone calls, emailing and in-person engagement.
• Acquire in-depth knowledge of our electronic medical record system to support clinicians and clients.
• Manage and update practice forms.
• Understand billing procedures to address questions from clinicians and clients.
• Support marketing and outreach efforts to increase client and community engagement.
• Connect with clinicians and others in the community.
• Participate in the organization and execution of marketing events.
• Represent the practice in the community at events and networking opportunities.
• Ensure compliance with confidentiality and HIPAA regulations.
• Manage office administrative tasks such as ordering and organizing supplies.
• Assist in the creation of workflow documents such as training materials and onboarding documents.
• Collaborate with website designer and marketing consultant to maintain updated materials and information
• Demonstrate a willingness to assist with general office needs, such as but not limited to:
• Replenishing physical copies of documents.
• Troubleshooting office equipment like printers and scanners.
• Guiding and educating employees in operational processes and procedures.
• Keeping the office suite tidy and professional.

Experience

Preferred candidates will have prior experience in office support. If you are a hard working and committed person who wants to be part of our growing team, we encourage you to apply!

Pay: $20.00 - $25.00 per hour

Expected hours: 15.0 – 30.0 per week

Benefits:

• 401(k)
• 401(k) matching

Work Location: In person