Practice Coordinator

Who Are We? Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

The Role Ability Options is seeking an experienced and dedicated Practice Coordinator to join our team in Sydney.

Employment Type: Permanent, Full time 38 hours per week

Location: Sydney Metropolitan, including Quakers Hill and Ashfield NSW

Salary: SCHADs Level 4, $46.70 per hour + super + NFP salary packaging

Practice Coordinator is a position within our Sydney Disability Services division responsible for managing the day-to-day operations of their allocated SIL home(s), delivering high-quality care and services to participants.

Reporting to Practice Manager, you will create an employee and participant experience that delivers value and enables their desired outcomes to be met.

Key Responsibilities

• Leading and managing a team of Support Workers.
• Developing and maintaining meaningful relationships with stakeholders, both internal and external to the organisation.
• Assisting the team with ‘hands on’ duties to provide support during complex situations.
• Foster an engaging and constructive working environment that supports career development and positive culture where staff feel inspired and valued.
• Coach and build staff competencies and capabilities.
• Monitor participant outcomes and ensuring their needs are met to enhance quality of life.
• Lead and maintain effective risk management processes that promote customer safety, safeguard wellbeing, and support high-quality service outcomes
• Develop, review, and maintain participant plans and associated documentation, ensuring supports are delivered safely, effectively, and in line with individual needs.

Practice Coordinator position is based on site at relevant service locations.

Essential Criteria

• Minimum 2 years of experience working in disability services or relevant transferrable experience.
• Effective people management skills, and some experience in leading a team of workers.
• Ability to liaise effectively with internal team members, participants, families, community groups and external agencies.
• Demonstrated experience in roster management or a capacity to develop necessary skills in this area.
• Knowledge of quality and compliance requirements across services and process compliance and information to acceptable standards.
• Satisfactory background checks including NDIS Workers Check
• NSW Driver Licence (minimum P2)
• Current First Aid and CPR Certificate
• Cert III or IV in Disability or equivalent (desirable)

Why Work For Us Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training.

In return for your skills and experience you will receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program and the ability to significantly increase your take home pay with not-for profit salary packaging (tax free income up to $15,900).

For a confidential discussion, please contact Nathan Pearce (General Manager - Disability Services) via email [email protected]

Click here to read the position description.