Practice Director

Director of Practice - Dragon Vets Salary up to £60,000 DOE Closing date: 2nd November Subject to change

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We have a unique opportunity for a Director of Practice to lead our teams at Dragon Vets which is made up of our main hospital and 4 satellite branches. You will work closely with the Practice Manager & Lead Vet to share the future of the practice.

Located in the heart of Cheltenham, renowned for horse racing and a thriving bar and restaurant scene, Dragon Vets is an established practice and has invested in specialist equipment including CT, DR, rigid and flexible endoscopy, high-end Doppler ultrasonography and well-equipped operating facilities including laparoscopic kits and TPLO kits, and much more.

Practice Highlights

We have a team of 16 vets, including certificate holders with Advanced Practitioner status in Small Animal Surgery, Cardiology and Medicine, and value evidence-based medicine with regular clinical discussions and readily available colleague support.

We function as more than a first-opinion practice, often performing complex surgeries and treating intensive medical cases that may otherwise have been referred. Having been established for decades, we have a huge client base which comes with lots of variety in caseload.

We have a dedicated, separate out-of-hours team – Vets Now – based within the same building, enabling 24-hour care. Our nursing team is made up of 17 RVNs and 4 SVNs in various stages of their training.

How You’ll Make a Difference

As Director of Practice , you will have overall responsibility for the operational, commercial and people performance of multiple practices, working closely with clinical leadership to deliver outstanding patient and client care.

You’ll set and execute the strategic direction of the practices, lead multidisciplinary teams, and ensure the delivery of high standards across operations, client experience and business performance. This role plays a critical part in shaping culture, driving results and supporting sustainable growth.

Working Pattern

• Working 40 hours per week

• Across Monday - Friday

• Travel across all sites required

Key Responsibilities

• Lead the operational, commercial, and financial performance of the veterinary practice(s), working in partnership with the Leaders to achieve business and clinical objectives.

• Drive business growth through strategic planning, continuous improvement initiatives, and effective management of practice performance and budgets.

• Build, engage, and develop a high-performing team culture by providing leadership, coaching, and effective resource management.

• Ensure the delivery of exceptional clinical standards, regulatory compliance, and outstanding client and patient care across all locations.

• Champion a safe, compliant, and collaborative working environment while supporting the implementation of company goals and best practices.

You Might Be a Great Fit If...

You are a senior operational leader with strong commercial acumen and a people-centred leadership approach. You’ll bring:

• Proven experience in a senior leadership role with accountability for operational and commercial performance

• Strong financial and business management capability, including experience with planning and P&L oversight

• The ability to lead, engage and develop high-performing multidisciplinary teams

• Experience leading through change and driving cultural or transformational initiatives

• Excellent communication, influencing and stakeholder management skills

• Veterinary/Healthcare experience is desirable

• Multi Site experience is desirable

How We’ll Support You

At inspiring vet care, we’re committed to supporting you in a senior executive leadership role. When you join us, you’ll benefit from:

• Overall leadership of a practice / hospital with the autonomy to shape strategy, culture and performance

• Senior-level influence across operations, client experience and business outcomes

• Opportunities to lead large-scale change and drive long-term organisational impact

• Ongoing learning and development to support executive and leadership growth

• A collaborative, values-led culture focused on care, community and continuous improvement

What We Offer Our Team

• 6.6 weeks’ holiday including bank holidays plus an extra days leave

• Private medical insurance

• Enhanced family leave and pay across maternity, paternity, adoption and surrogacy

• Pension scheme

• Cycle to Work and Green Car schemes (eligibility applies)

• Retail discounts and cashback offers

• Reduced-cost veterinary care for your own pets

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £60,000 pa DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.