PRACTICE HEAD L1

Job Description

Role Purpose

Lead the Practice's growth, profitability, and market leadership by driving business strategy, AI-led innovation, customer success, ecosystem partnerships, and talent transformation. Accountable for Practice P&L, revenue growth, market expansion, operational excellence, and long-term business value creation.

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Key Responsibilities

1. Strategy, Growth & Market Leadership

• Define and execute the Practice's growth strategy across industries, customers, and geographies.

• Identify emerging opportunities, develop differentiated capabilities and high-growth offerings, and strengthen relationships with analysts, advisors, industry bodies, and strategic stakeholders.

• Establish market leadership through innovation, thought leadership, commercialization, and strategic partnerships.

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2. P&L Ownership & Business Growth

• Own the Practice P&L, driving revenue growth, profitability, market share expansion, bookings, and strategic deal conversion.

• Partner with sales, consulting, and account teams to accelerate customer acquisition, expansion, and wallet-share growth.

• Develop and commercialize market-leading solutions, platforms, managed services, accelerators, and outcome-based offerings that drive scalable business growth and customer value

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3. AI-Led Innovation & Transformation

• Lead AI-first business transformation by embedding AI, GenAI, Agentic AI, automation, intelligent operations, and data-driven solutions across client engagements and delivery models.

• Drive innovation and commercialization of AI-led, agentic, and data-driven solutions, ensuring responsible AI governance across their development, deployment, and adoption.

• Lead large-scale transformation programs that enhance customer experience, operational efficiency, resilience, and measurable business outcomes.

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4. Customer Success, Ecosystem Leadership & Organizational Excellence

• Build strategic relationships with CXOs, customers, partners, and industry ecosystems to drive growth, market expansion, and business value.

• Lead alliance-driven growth through joint go-to-market initiatives, co-innovation, and ecosystem-enabled offerings.

• Drive superior customer outcomes, retention, expansion, and advocacy while ensuring operational excellence through governance, risk, compliance, and quality.

• Build a future-ready organization through leadership development, succession planning, AI-enabled talent transformation, and a culture of innovation and high performance.

Mandatory Skills: Competency Management

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Experience: >10 YEARS

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.