Practice Manager & Coordinator

This is a hands-on role. You will manage practice operations and also work directly with patients - rooming, vitals, and assisting during procedures. If you are looking for a purely administrative position, this is not it.

Triumph Ortho & Spine is a growing orthopedic and interventional pain practice serving patients across New Jersey and Pennsylvania. We are physician-owned and building our team from the ground up. You will help shape how this practice runs rather than inherit someone else's system.

This role is hybrid. Some days you work from home; other days you are on site at one of our clinical locations in Pennsylvania or New Jersey. Reliable transportation is required.

WHAT YOU WILL DO

Patient-facing

• Greet and check in patients; verify demographics and insurance information

• Room patients, take vitals, and document chief complaints

• Assist physicians during procedures and examinations

• Prepare exam and procedure rooms; manage supplies and instrument setup

• Provide patients with discharge and aftercare instructions

Patient coordination

• Conduct outreach calls to schedule, confirm, and reschedule appointments

• Follow up on pre-procedure instructions and post-procedure check-ins

• Manage the recall list and bring lapsed patients back into care

• Serve as the point of contact for patient questions and route clinical issues to the right provider

Practice operations

• Maintain accurate patient records in our EHR (athenahealth)

• Obtain and track prior authorizations; follow up with payers on pending requests

• Verify insurance eligibility and benefits ahead of visits

• Coordinate referrals, imaging orders, and outside records requests

• Support scheduling across multiple locations and providers

• Assist with front-office workflow, supply ordering, and vendor coordination

• Help document and improve office procedures as the practice grows

WHAT WE ARE LOOKING FOR

Required

• Minimum 2 years of experience in a medical office, clinic, or healthcare setting. This is a firm requirement.

• Experience with electronic health records

• Comfort with insurance verification, prior authorization, or patient scheduling

• Strong phone and interpersonal skills - you will talk to patients all day

• Ability to work independently and manage your own day without close supervision

• Reliable transportation and willingness to travel to our Pennsylvania and New Jersey locations

Preferred

• Certified Medical Assistant (CMA, RMA, or CCMA)

• Experience in orthopedics, pain management, physical medicine, or a surgical specialty

• Familiarity with athenahealth

• Experience with prior authorization portals

• Bilingual English/Spanish

WHAT WE OFFER

• $60,000 - $70,000 annual salary, based on experience

• Health insurance

• Paid time off

• Direct access to practice leadership - you will work alongside the physician owners

• Real growth opportunity as the practice expands

Triumph Ortho & Spine LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Experience:

• medical office: 2 years (Required)

License/Certification:

• Medical Assistant certification (CMA, RMA, or CCMA) (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: Hybrid remote in Levittown, PA 19056