Practice Manager / Clinical Administrator

Practice Manager - Full Time opportunity available (38h/week)

Must be available from 8am - 6pm (Average 7.6 hours per day)

· Do you have experience working in administration (medical preferred) and/or managing people?

. Would you like to work for a National Allied Health company delivering exemplary service?

· Are you looking for work life balance and/or career change and development?

About the role

Reporting to the National Admin Manager you will be responsible for delivering administrative services and products at Health First Gladstone. As a valued Practice Manager employee you will deliver quality customer service aligning your values with our company mission and growth strategies, as we provide high quality, client-focused allied health outcomes across broad sectors of the community.

You will maintain our current systems, processes, procedures and schedules in a timely manner and support us to continually improve as you work alongside our Clinic therapists. As an individual and team player you will meet goals for yourself and the Clinic as they commit to caring for our patients and clients.

What’s in it for you?

• An exciting opportunity to grow as part of an expanding health care service
• Culturally diverse team who we consider family
• Ongoing learning and professional development
• We have wonderful patients and clients
• Rewarding role - Make part of our patients journey back to better health!
• Full training and ongoing Support!

Responsibilities include:

• Support to our Admin and Therapist team
• Maintaining up to date diary of therapists and opening hours
• Efficient coordination of clinic communications (emails/letters etc)
• Maintain general tidiness of clinic and treatment rooms
• Undertake fee collection, Process all facilities of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts
• Promote in house services and products to potential clients/customers
• Maintain correct and up to date client records
• Confirm, reschedule, cancel appointments
• A high degree of customer service is provided for all calls. All message details are taken accurately and ensure that they are followed up accordingly.

What you will bring to the role

• Administration certification or years of experience in a similar role (reception/medical)
• Team or people management capabilities and willingness to learn
• Current computer skills including G-suite (advantageous)
• Proven experience working with systems, processes and scheduling
• Flexibility and adaptability to changing workloads
• High degree of accountability and attention to detail
• Strong organisational and time management skills
• Understanding of the rights of people with a disability
• Current Valid Driver's License

If you have the relevant skills or experience and are interested in taking the next step in your working life, apply today!