Practice Manager

• JOB ID: 2232
• PERMANENT FULL-TIME
• PRACTICE MANAGER
• INNER CITY LOCATION
• CAR PARK PROVIDED

A Role Where Your Expertise Makes a Difference

Looking for more than just another medical administration role?  This is an exciting opportunity to join a highly regarded specialist surgical practice in a full-time position offering an excellent salary, on-site car parking and a varied, rewarding role where your experience is genuinely valued.

You’ll have genuine ownership across the day-to-day operations of the practice, working closely with the specialist surgeon to coordinate consultations, complex surgical bookings and patient care. With a diverse and rewarding workload spanning practice operations, surgical scheduling, Medicare and private health billing, financial administration and patient coordination**,** you’ll be trusted to use your expertise, make decisions and keep everything running seamlessly.

Offering full-time employment, Monday to Friday – 38 hours per week.

The principal responsibilities of the role will include:

• Oversee the daily operations of the practice
• Coordinate patient consultations and surgical bookings
• Liaise with patients, hospitals, operating theatres and anaesthetic groups
• Coordinate additional consulting sessions where required
• Manage consulting and surgical billing
• Process Medicare, private health fund and self-funded patient accounts
• Provide patients with information regarding consultations, surgery fees, rebates and payment options
• Understand patient requirements to appropriately schedule appointments and surgery
• Ensure balanced consulting lists and efficient surgical schedules
• Maintain and update Medicare, AMA and private health fund fee schedules
• Interpret and explain surgical fee structures and Medicare billing rules
• Manage practice banking, receipting and payment reconciliation
• Coordinate doctor billing and Melbourne ENT Associate payments
• Order office and medical supplies
• Maintain accurate patient records using specialist medical software
• Support the delivery of outstanding patient service at all times

Essential Criteria:

• Minimum 3–5 years' experience working in a specialist surgical practice
• Mediflex software system (not essential)
• Previous surgical rooms experience (ideally ENT), coordinating surgical bookings
• Strong understanding of Medicare, private health funds and medical billing
• Excellent organisational and time management skills
• High level of attention to detail
• Outstanding communication and interpersonal skills
• Ability to multitask in a fast-paced specialist environment
• Proficiency with medical practice management software

A generous salary will be negotiated. Opportunity to work alongside a respected ENT Specialist. Friendly and supportive team environment. Diverse and rewarding role with autonomy. Long-term career opportunity within a well-established specialist practice.

Please quote reference number 2232 when enquiring about the role.

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