Practice Manager

About the Firm
This well-established and growing accounting practice services a diverse client base across a wide range of industries. Key areas of expertise include management rights, property (units and resorts), medical professionals (doctors, nurses, psychologists), investors (both small and large), construction, NDIS providers, and creative industries.

Clients range from sole traders and partnerships through to companies with multi-million-dollar turnover. The firm prides itself on delivering tailored, relationship-driven services across all client sizes and complexities.
The team culture is collaborative, friendly, and flexible, with strong staff retention and a supportive environment, many team members have young families, and work-life balance is genuinely valued.

The Role: Practice Manager
This is a pivotal role within the firm, responsible for overseeing operations, improving internal processes, and supporting the leadership team to drive efficiency and growth.

Key Responsibilities:

• Oversee day-to-day practice operations and workflow management
• Manage and support administrative and accounting staff
• Drive improvements across internal systems and processes (including XPM, FYI, Ignition, and other platforms)
• Coordinate workflow across Business Services, SMSF, and advisory functions
• Support bookkeeping, BAS, IAS, and tax planning processes at a high level
• Assist with resourcing, team structure, and addressing gaps (particularly at junior levels)
• Act as a central point of coordination between partners, staff, and clients

You will bring:

• Proven experience within a public practice accounting environment
• Strong understanding of workflow, compliance processes, and practice operations
• Experience with systems such as XPM, FYI, Ignition (or similar)
• Confidence working closely with partners and influencing internal change
• A hands-on, adaptable approach—happy to roll up your sleeves when needed
• Excellent organisational and communication skills

You’ll thrive here if you:

• Enjoy working in a relaxed, flexible, and family-friendly environment
• Like being part of a collaborative team where knowledge is shared openly
• Are motivated by improving processes and making a real impact
• Value long-term relationships with both clients and colleagues